Joseph Michelli - All Business is Personal - Customer Experience Keynote Speaker @BigSpeakSpeakersBureau
Joseph Michelli - All Business is Personal - Customer Experience Keynote Speaker  @BigSpeakSpeakersBureau
Uploaded March 2026 | Updated September 2026, 3 weeks ago
Joseph Michelli is a Certified Speaking Professional (CSP) and a Certified Customer Experience Professional (CCXP). His presentations focus on organizational resilience and attracting/retaining employees and customers. Joseph is a New York Times #1 bestselling author, and his books feature clients he has consulted, including The Ritz-Carlton Hotel Company, Mercedes-Benz, Starbucks, Zappos, and Airbnb. He has been chosen a Top 5 Global Gurus in Customer Experience for six consecutive years. Joseph received his Ph.D. in Psychology from the University of Southern California

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Joseph Michelli - All Business is Personal - Customer Experience Keynote Speaker

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