Uploaded October 2018 | Updated September 2026, 2 hours ago
"It's very common for someone who needs mental health support to ignore those who are trying to help them, or to feel uncomfortable talking about their feelings. So what can you do to help?
In this video, Kathleen Wells from Community Care Durham explains that although you can't help someone if they won't talk to you, there are steps you can take to gradually ease them out of their comfort zone to start talking about their feelings.
Sometimes, it's easier to talk to a stranger. If you have a loved one who needs support, find a community program in their area and encourage them to make that first call. "
"It's very common for someone who needs mental health support to ignore those who are trying to help them, or to feel uncomfortable talking about their feelings. So what can you do to help?
In this video, Kathleen Wells from Community Care Durham explains that although you can't help someone if they won't talk to you, there are steps you can take to gradually ease them out of their comfort zone to start talking about their feelings.
Sometimes, it's easier to talk to a stranger. If you have a loved one who needs support, find a community program in their area and encourage them to make that first call. "
