Uploaded January 2024 | Updated September 2026, 7 hours ago
In this keynote, Balki Kodarapu, ex-senior director of engineering at companies like SupportLogic, Shogun, Paytrace and mentor at Plato, shares how he tackled non-critical but important escalations that fell through the cracks in his engineering team. He discusses the concept of selecting 'Top 7' priorities and treating them like royalty to drive focus and completion. Balki also touches on sustaining engineering teams, managing team burnout, and the importance of communication with customers about defect prioritization and resolution.
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This talk was recorded at Elevate 2023, Plato's flagship engineering leadership conference hosted in San Francisco on Nov 7 and 8 2023.
In this keynote, Balki Kodarapu, ex-senior director of engineering at companies like SupportLogic, Shogun, Paytrace and mentor at Plato, shares how he tackled non-critical but important escalations that fell through the cracks in his engineering team. He discusses the concept of selecting 'Top 7' priorities and treating them like royalty to drive focus and completion. Balki also touches on sustaining engineering teams, managing team burnout, and the importance of communication with customers about defect prioritization and resolution.
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This talk was recorded at Elevate 2023, Plato's flagship engineering leadership conference hosted in San Francisco on Nov 7 and 8 2023.
