Uploaded May 2026 | Updated September 2026, 3 weeks ago
1.4 million calls a year. 30-minute wait times. Thames Valley Police and Hampshire & Isle of Wight Constabulary needed a faster way to serve the public. Built with Agentforce on top of Data 360, MuleSoft, and Experience Cloud, see how their AI agent Bobbi enables 75% of citizens to self-serve instantly, freeing up operators to focus on high-harm cases that need a human touch.
#Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents
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About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.
Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
1.4 million calls a year. 30-minute wait times. Thames Valley Police and Hampshire & Isle of Wight Constabulary needed a faster way to serve the public. Built with Agentforce on top of Data 360, MuleSoft, and Experience Cloud, see how their AI agent Bobbi enables 75% of citizens to self-serve instantly, freeing up operators to focus on high-harm cases that need a human touch.
#Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents
Subscribe to Salesforce’s YouTube Channel: bit.ly/SalesforceSubscribe
Learn more about Salesforce: salesforce.com
Twitter: twitter.com/salesforce
LinkedIn: linkedin.com/company/salesforce
Instagram: instagram.com/salesforce
Facebook: facebook.com/salesforce
About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.
Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
