How Trustpilot Scales as an Agentic Enterprise | Salesforce @salesforce
How Trustpilot Scales as an Agentic Enterprise | Salesforce  @salesforce
Uploaded August 2026 | Updated September 2026, 3 weeks ago
Trustpilot connects over a million businesses with tens of millions of consumers via trusted reviews & ratings globally — and they built the operating model to match that scale. To support that growth, Trustpilot consolidated five CRMs and deployed Agentforce Agent Sam, powered by Data 360, cutting case handling time by 45%. This is how Trustpilot is evolving into an Agentic Enterprise while continuing to build trust at scale.

Watch more Customer Stories: salesforce.com/customer-stories
See how Trustpilot unified its operations with Headless 360 👉 youtu.be/pFuIOn5rKso
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#Salesforce #Trustpilot #CustomerStories #digitaltransformation #AgenticAI #agenticenterprise #aitransformation #headless360 #agentforce #CRM #crmsolutions #aiagent #aiagents

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About Salesforce:
Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more.

Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.
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How Trustpilot Scales as an Agentic Enterprise | Salesforce

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