Uploaded November 2023 | Updated September 2026, 2 weeks ago

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To enhance troubleshooting capabilities, Synology MailPlus has introduced a Transaction Log feature that records detailed information about each sent email, including email details, delivery history, security issues. This helps administrators conduct thorough troubleshooting, covering the entire process from sending emails to when problems occur.

*This video applies to MailPlus Server 3.2 and DSM 7.2 or above.

00:00 Introduction
00:43 Spot emails with issues quickly
01:18 Explore issues in-depth
02:29 Export transaction logs
03:07 Enable archive logs

Learn more:
- MailPlus Package
synology.com/en-global/dsm/feature/mailplus
- How do I migrate from Synology Mail Server to MailPlus Server
kb.synology.com/DSM/tutorial/How_to_migrate_Synology_Mail_Server_to_MailPlus_Server
- What are the differences between Synology MailPlus Server and Synology Mail Server?kb.synology.com/DSM/tutorial/Differences_between_MailPlus_and_Mail_Server

Got questions? Our technical solution experts can provide tailored demonstrations and help your organization find the right solution. sy.to/mailserver_demo

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