Uploaded June 2025 | Updated September 2026, 2 weeks ago
When it comes to monitoring live streams, teams often divide metrics into technical categories related to streaming performance like bitrate and latency and buffering, and more subjective metrics related to quality of experience for end users. But according to Warner Bros.’ Subhrendu Sarkar and NBCUniversal’s Seb Emin, the two are really inseparable, as delivering satisfying experiences to viewers whether they’re watching on 65” smart TVs or on a “mobile device on a train going through a tunnel” is always the end goal, and they explain how to strike that critical balance while always keeping QoE first and foremost in this clip from Streaming Media Connect 2025.
When it comes to monitoring live streams, teams often divide metrics into technical categories related to streaming performance like bitrate and latency and buffering, and more subjective metrics related to quality of experience for end users. But according to Warner Bros.’ Subhrendu Sarkar and NBCUniversal’s Seb Emin, the two are really inseparable, as delivering satisfying experiences to viewers whether they’re watching on 65” smart TVs or on a “mobile device on a train going through a tunnel” is always the end goal, and they explain how to strike that critical balance while always keeping QoE first and foremost in this clip from Streaming Media Connect 2025.
