Uploaded April 2026 | Updated September 2026, 12 hours ago
What happens when a global services company goes all‑in on one System of Work?
ServiceRocket brought 300 employees across six regions onto Atlassian's Teamwork Collection – Jira, Confluence, Loom, and Rovo – and transformed how every team plans, communicates, and ships work.
The results:
- 12,000 meetings eliminated per year
- 6,000 hours saved annually
- 12x improvement in marketing campaign productivity
- 5‑figure annual savings from Loom productivity gains
- An asynchronous, always‑on way to collaborate across time zones
In this customer story, hear from ServiceRocket as they share how they:
- Standardized on Teamwork Collection for business and technical teams
- Replaced thousands of status meetings with Loom videos
- Turned Confluence into a living, searchable knowledge base for every department
- Run business and marketing sprints in Jira, not just for dev teams
- Use Rovo and the Teamwork Graph to surface hidden opportunities and faster answers
- Built human‑first feedback flows from one‑to‑one to all‑hands
- Power the full employee lifecycle—from hiring to onboarding and beyond
- Create customer‑first flows across marketing, sales, and support
Read the full customer story: atlassian.com/customers/servicerocket
Consolidate scattered tools to plan, create, communicate, and scale with Teamwork Collection. Start a free trial: go.atlss.in/936g7f
About Atlassian:
Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
Connect with Atlassian:
Subscribe: youtube.com/@Atlassian
Follow Atlassian on LinkedIn: linkedin.com/company/atlassian
Follow Atlassian on Instagram: instagram.com/atlassian
Follow Atlassian on X: twitter.com/atlassian
Follow Atlassian on Facebook: facebook.com/atlassian
What happens when a global services company goes all‑in on one System of Work?
ServiceRocket brought 300 employees across six regions onto Atlassian's Teamwork Collection – Jira, Confluence, Loom, and Rovo – and transformed how every team plans, communicates, and ships work.
The results:
- 12,000 meetings eliminated per year
- 6,000 hours saved annually
- 12x improvement in marketing campaign productivity
- 5‑figure annual savings from Loom productivity gains
- An asynchronous, always‑on way to collaborate across time zones
In this customer story, hear from ServiceRocket as they share how they:
- Standardized on Teamwork Collection for business and technical teams
- Replaced thousands of status meetings with Loom videos
- Turned Confluence into a living, searchable knowledge base for every department
- Run business and marketing sprints in Jira, not just for dev teams
- Use Rovo and the Teamwork Graph to surface hidden opportunities and faster answers
- Built human‑first feedback flows from one‑to‑one to all‑hands
- Power the full employee lifecycle—from hiring to onboarding and beyond
- Create customer‑first flows across marketing, sales, and support
Read the full customer story: atlassian.com/customers/servicerocket
Consolidate scattered tools to plan, create, communicate, and scale with Teamwork Collection. Start a free trial: go.atlss.in/936g7f
About Atlassian:
Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.
Connect with Atlassian:
Subscribe: youtube.com/@Atlassian
Follow Atlassian on LinkedIn: linkedin.com/company/atlassian
Follow Atlassian on Instagram: instagram.com/atlassian
Follow Atlassian on X: twitter.com/atlassian
Follow Atlassian on Facebook: facebook.com/atlassian
