Uploaded July 2026 | Updated September 2026, 2 weeks ago
AI adoption in water may be accelerating first at the kitchen table—not inside the treatment plant.
Joshua Cantone of SUEZ says everyday use of tools such as ChatGPT or Claude is changing how utility workers view digital technology. Familiarity outside the workplace can make operators more willing to consider data-driven guidance on pumps, treatment, and system operations.
But acceptance is not automatic. Utilities still have to resolve questions about cybersecurity, data protection, and whether experienced operators can trust recommendations from digital tools.
The shift is as much cultural as technical: greater comfort with AI could help water utilities move from skepticism toward careful, practical adoption.
Episode at youtu.be/FQ48U6y8guQ?si=T6OMQxK-Gl9ZtPaA
waterloop is a nonprofit news outlet exploring solutions for water sustainability. Visit waterloop.org
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#ArtificialIntelligence #DigitalWater #WaterUtilities #WaterTechnology #Cybersecurity #SmartWater #WaterInfrastructure #waterloop
AI adoption in water may be accelerating first at the kitchen table—not inside the treatment plant.
Joshua Cantone of SUEZ says everyday use of tools such as ChatGPT or Claude is changing how utility workers view digital technology. Familiarity outside the workplace can make operators more willing to consider data-driven guidance on pumps, treatment, and system operations.
But acceptance is not automatic. Utilities still have to resolve questions about cybersecurity, data protection, and whether experienced operators can trust recommendations from digital tools.
The shift is as much cultural as technical: greater comfort with AI could help water utilities move from skepticism toward careful, practical adoption.
Episode at youtu.be/FQ48U6y8guQ?si=T6OMQxK-Gl9ZtPaA
waterloop is a nonprofit news outlet exploring solutions for water sustainability. Visit waterloop.org
Subscribe to catch every video: youtube.com/@waterloop
Never miss an episode! Subscribe to waterloop:
🎧 Spotify:bit.ly/waterloopSpotify
🎧 Apple Podcasts:bit.ly/waterloopApple
🎧 YouTube Podcasts:bit.ly/waterloopYouTubePod
Follow waterloop for more stories on water sustainability:
🔹 Instagram:instagram.com/the_waterloop
🔹 LinkedIn:linkedin.com/company/thewaterloop
#ArtificialIntelligence #DigitalWater #WaterUtilities #WaterTechnology #Cybersecurity #SmartWater #WaterInfrastructure #waterloop
