Uploaded February 2026 | Updated September 2026, 1 week ago

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AI is changing how retail and consumer packaged goods companies operate, serve clients and make decisions. In this podcast episode, created in collaboration with RETHINK Retail, industry leaders share practical perspectives on how AI is being applied across real business environments.

🎙️ Hosted by Matthew Adam Smith, Executive Director of AI in Retail at RETHINK Retail, featuring:

• Shashank Kadetotad, Senior Director and Head of Data and AI, Mars
• Brad Tucker, Global Head of Engineering and Operational Efficiency, Nordstrom
• Debraj Bhattacharya, Industry Practitioner, Retail and Consumer Goods, HCLTech

In this conversation, leaders discuss:

• How AI is improving operational efficiency and enabling client-focused innovation
• Real-world applications across supply chains, personalization and store operations
• Challenges organizations face when scaling AI globally
• What data-driven decision-making means for the future of retail and CPG

Watch to hear how enterprises are moving AI from experimentation to measurable business outcomes.

Subscribe to HCLTech for more conversations on AI, engineering and digital transformation.