Uploaded November 2017 | Updated September 2026, 23 hours ago
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![Neonate N65 baby monitor broken vibration motor [description for details]](https://i.ytimg.com/vi/zunoMzBsXII/mqdefault.jpg "Neonate N65 baby monitor broken vibration motor [description for details]
Our Neonate N65 baby monitor bought in May 2023 stopped vibrating (cant remember exactly when, but around the 1.5 year mark).
UPDATE: They sent me a new parent unit after sharing this video. Very happy with Neonate customer support END UPDATE
I made this video to share with Neonate support, who said it was under warranty in principle (might be void now, but couldnt resist opening it).
They use a 8mm by 3mm vibration motor. As the video shows the monitor alternates between giving it 0V and 2.33V DC (or thereabout).
The nominally 3.7V battery puts out 4.11V (4.10V for the child monitor battery). Some of the motors I found (e.g. 5PCS Mini 8mm*3mm Vibration Motor DC 3V-5V 4.2V Button Type [...] Coin Flat Vibrator https://a.aliexpress.com/_EzQ4j68) are rated 3-5V, which would make more sense for the battery voltage.
Without knowing what specific motor it is, and not wanting to screw around with the motherboard, I dont know if the issue is that its not getting sufficient voltage, or that the board steps it down to around 2.33V, but the motor is just broken or worn out).
Just for context, I didnt assume it would be under warranty, but contacted support to see if theyd be willing to either sell me a new motherboard or vibration motor, depending on whether the motor was replaceable (I hadnt opened it up at that time).")
