Uploaded November 2025 | Updated September 2026, 4 days ago
In this episode of Everyday Better, Leah Smart talks with Emily Kasriel, an award-winning journalist, executive coach, and author of the book Deep Listening: Transform Your Relationships with Family, Friends, and Foes. Emily, who has worked in top roles at the BBC, shares her insights on how deep listening can help us build stronger relationships, understand others better, and communicate more effectively at work and in our personal lives.
Emily explains her simple 8-step framework for deep listening, which includes tips like creating a safe space for open conversations, reflecting back what you hear, and using silence in a positive way. She shows how these steps can lead to meaningful connections and help us grow in our relationships and self-awareness.
“The ambition of deep listening is that a person speaking unfolds new thoughts and understands themselves better. In doing so, the listener also understands them better and the two people feel far more connected in a really profound way,” Emily explains.
This is a must-watch episode for anyone who wants to improve their communication skills, connect more deeply with others, and create a culture of trust and understanding in every part of life.
#linkedinnews #everydaybetter #deeplistening #empathy #communicationskills
00:00 - Introduction
03:13 - The 8 steps of deep listening
07:20 - Unpacking our shadows
11:10 - Why presence matters in every interaction
13:35 - The power of the pause
15:35 - The benefits of deep listening
19:21 - Why are we struggling to listen?
23:34 - Tips for time-pressed leaders
26:17 - What if I’m wrong? Rethinking assumptions
29:27 - Conclusion
In this episode of Everyday Better, Leah Smart talks with Emily Kasriel, an award-winning journalist, executive coach, and author of the book Deep Listening: Transform Your Relationships with Family, Friends, and Foes. Emily, who has worked in top roles at the BBC, shares her insights on how deep listening can help us build stronger relationships, understand others better, and communicate more effectively at work and in our personal lives.
Emily explains her simple 8-step framework for deep listening, which includes tips like creating a safe space for open conversations, reflecting back what you hear, and using silence in a positive way. She shows how these steps can lead to meaningful connections and help us grow in our relationships and self-awareness.
“The ambition of deep listening is that a person speaking unfolds new thoughts and understands themselves better. In doing so, the listener also understands them better and the two people feel far more connected in a really profound way,” Emily explains.
This is a must-watch episode for anyone who wants to improve their communication skills, connect more deeply with others, and create a culture of trust and understanding in every part of life.
#linkedinnews #everydaybetter #deeplistening #empathy #communicationskills
00:00 - Introduction
03:13 - The 8 steps of deep listening
07:20 - Unpacking our shadows
11:10 - Why presence matters in every interaction
13:35 - The power of the pause
15:35 - The benefits of deep listening
19:21 - Why are we struggling to listen?
23:34 - Tips for time-pressed leaders
26:17 - What if I’m wrong? Rethinking assumptions
29:27 - Conclusion
