Uploaded October 2023 | Updated September 2026, 2 days ago
Garry Tan, president and CEO of Y Combinator, encourages founders to be dedicated to hands-on, authentic customer service. People are desperate for human connection on the Internet, he says — and this applies to B2B as well as consumer products.
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Garry Tan, president and CEO of Y Combinator, encourages founders to be dedicated to hands-on, authentic customer service. People are desperate for human connection on the Internet, he says — and this applies to B2B as well as consumer products.
—-----------------------------------
Stanford eCorner content is produced by the Stanford Technology Ventures Program. At STVP, we empower aspiring entrepreneurs to become global citizens who create and scale responsible innovations.
CONNECT WITH US
Twitter: twitter.com/ECorner
LinkedIn: linkedin.com/company/stanfordtechnologyventuresprogram
Facebook: facebook.com/StanfordTechnologyVenturesProgram
YouTube: youtube.com/user/ecorner
LEARN MORE
eCorner Website: https://ecorner.stanford.edu/
STVP Website: https://stvp.stanford.edu/
Support our mission of providing students and educators around the world with free access to Stanford University’s network of entrepreneurial thought leaders: https://ecorner.stanford.edu/give.
![Tracy Chou (Block Party) - Founding a Mission-Driven Startup [Entire Talk]](https://i.ytimg.com/vi/AzIvPB1c8lg/mqdefault.jpg "Tracy Chou (Block Party) - Founding a Mission-Driven Startup [Entire Talk]
Tracy Chou is a product-minded engineering leader and exited founder with more than 15 years of experience building and scaling consumer and enterprise products. She is best known for her work advocating for diversity and inclusion in tech, and for being founder and CEO of Block Party, a platform for online safety, privacy, and anti-harassment, which was recently acquired by DeleteMe. In this conversation with Adjunct Lecturer Emily Ma, Chou explains how her early experiences working at tech startups inspired her to found a mission-driven company and how Block Party balanced mission and profitability.")
