Uploaded July 2024 | Updated September 2026, 13 hours ago

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In this video, discover the exciting new features coming to Dynamics 365 Customer Service and Field Service in the 2024 Release Wave 2.

Maximize your experience with Dynamics 365 and Power Platform by exploring the detailed release plans at learn.microsoft.com/dynamics365/release-plans

But that's just the beginning! We encourage our community to keep learning with the resources provided below:
- Dynamics 365 Blog: microsoft.com/dynamics-365/blog
- Dynamics 365 Community: community.dynamics.com
- Power Platform Blog: microsoft.com/power-platform/blog
- Power Platform Community: powerusers.microsoft.com

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