CRM in the flow of work | Dynamics 365 Sales @MicrosoftDynamics365
CRM in the flow of work | Dynamics 365 Sales @MicrosoftDynamics365
Uploaded May 2026 | Updated September 2026, 3 hours ago
Watch the audio description version: youtube.com/watch?v=9HnL8D3wilk

Dynamics 365 brings customer data and actions into the tools sellers already use — Outlook, Teams, custom apps, and beyond — so they never have to stop selling to start updating. CRM becomes a seamless layer across every workspace, not a separate destination, giving sales organizations better data quality and more time focused on customers.

Learn more: https://msft.it/agenticcxnews

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CRM in the flow of work | Dynamics 365 Sales

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