Uploaded October 2024 | Updated September 2026, 3 weeks ago

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Celina is a Metro Ambassador who loves helping people and Metro riders have noticed.

If you've encountered an outstanding Customer Care employee, you can send a thank-you by submitting a **S.T.A.R. form** (Special Thanks and Recognition):

metro.net/star

It’s an easy way to give a shoutout to those who make a difference. You can submit your recognition online or through our Customer Care Centers.