Bridget McCormack, president & CEO of AAA, on her vision for its future @McKinsey
Bridget McCormack, president & CEO of AAA, on her vision for its future @McKinsey
Uploaded February 2026 | Updated September 2026, 2 weeks ago
Bridget McCormack, president and CEO of the American Arbitration Association (AAA,) discusses her aspirations for the organization, outlining a forward-looking vision centered on innovation, accessibility, and strengthening trust in alternative dispute resolution.

Read the full interview here: mckinsey.com/capabilities/quantumblack/our-insights/modernizing-a-100-year-old-business-model-with-ai

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Bridget McCormack, president & CEO of AAA, on her vision for its future

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