Uploaded March 2026 | Updated September 2026, 2 weeks ago
Travel technology has spent decades optimizing at scale, yet a fundamental tension remains: the systems we build to run travel consistently fail to meet travelers where value is actually created. Airlines plan in years. Travelers live in moments.
This keynote examines the hidden architecture of that mismatch and explores how emerging technologies across retailing, distribution, operations, and loyalty are beginning to bridge it. From dynamic offer creation to real-time recovery, from identity systems to in-feed commerce: we look across technologies and what it means to build travel tech that operates at the granularity where value is actually consumed. #Technology #Trends #Future #Travel Behavior #Customer Behavior
Speaker: Tino Klähne
Travel technology has spent decades optimizing at scale, yet a fundamental tension remains: the systems we build to run travel consistently fail to meet travelers where value is actually created. Airlines plan in years. Travelers live in moments.
This keynote examines the hidden architecture of that mismatch and explores how emerging technologies across retailing, distribution, operations, and loyalty are beginning to bridge it. From dynamic offer creation to real-time recovery, from identity systems to in-feed commerce: we look across technologies and what it means to build travel tech that operates at the granularity where value is actually consumed. #Technology #Trends #Future #Travel Behavior #Customer Behavior
Speaker: Tino Klähne
