Uploaded October 2024 | Updated September 2026, 1 week ago

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A new Aviation Industry Ombuds Scheme was announced with the release of the Aviation White Paper in August 2024 to provide improved outcomes for the travelling public. The Aviation Industry Ombuds Scheme consultation paper is seeking input on the design and implementation of the new Ombuds scheme. This is an Auslan translation of the consultation paper section on the design of the scheme.


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