AI At Your Own Pace | Episode 4 | Turn Great Work Into Systems @MicrosoftDynamics365
AI At Your Own Pace | Episode 4 | Turn Great Work Into Systems @MicrosoftDynamics365
Uploaded June 2026 | Updated September 2026, 6 hours ago
In this conversation, Microsoft’s Rachel Ashby and Kos Srivastava show how AI-powered service agents in Dynamics 365 Customer Service can help turn successful case resolutions into reusable knowledge.

Watch the whole episode: https://aka.ms/D365CS-Agents

#MicrosoftDynamics365 #AgenticCX #AgenticCRM
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AI At Your Own Pace | Episode 4 | Turn Great Work Into Systems

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