Ask Leo!⚛️ Outlook.com, Hotmail, and Microsoft account compromise and loss happens. Here's how to recover your account -- depending on what happened to it.
⚛️ Articles referenced in this video: - How Do I Change My Hotmail or Outlook.com Password If I Forgot It? askleo.com/2355 - Microsoft Account Recovery Page account.live.com/acsr - How Do I Get Into My Hotmail/Outlook.com Account If I Don’t Have the Recovery Phone or Email Anymore? askleo.com/16095 - Someone’s Sending from My Email Address! How Do I Stop Them? askleo.com/1887 - Someone’s Sending Email that Looks Like it’s from Me to My Contacts, What Can I Do? askleo.com/7759 - Someone's stolen my email account and is scamming my contacts for money, what do I do? askleo.com/4303 - How Do I Change My Hotmail or Outlook.com Password? askleo.com/10645 - How Do I Choose a Good Password? askleo.com/5440 - Is Changing My Password Enough? askleo.com/15053 - How Do I Close My Hotmail or Outlook.com Account? askleo.com/12379 - How Do I Contact Outlook.com Customer Service? askleo.com/10789 - Are Free Email Services Worth It? Https://askleo.com/2217 - What For-Pay Email Providers Do You Recommend? askleo.com/2824 - Internet Safety: 7 Steps to Staying Safe Online askleo.com/2374
Updates, related links, and more discussion: askleo.com/4445
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✅ Watch next ▶ What’s the Difference Between Outlook, Outlook, and Outlook.com? ▶ youtu.be/e3rmbpWepOI
Chapters 0:00 Recover My Outlook Account 0:30 The Microsoft account 1:15 Microsoft, Outlook.com, and travel 2:40 I can’t log in! 4:30 Other signs of a hack 5:00 The overseas trip scam 5:50 Changing your password 7:10 Closing your account 8:00 Contacting Microsoft 8:40 Free email services
How Do I Recover My Outlook Account?Ask Leo!2024-03-04 | ⚛️ Outlook.com, Hotmail, and Microsoft account compromise and loss happens. Here's how to recover your account -- depending on what happened to it.
⚛️ Articles referenced in this video: - How Do I Change My Hotmail or Outlook.com Password If I Forgot It? askleo.com/2355 - Microsoft Account Recovery Page account.live.com/acsr - How Do I Get Into My Hotmail/Outlook.com Account If I Don’t Have the Recovery Phone or Email Anymore? askleo.com/16095 - Someone’s Sending from My Email Address! How Do I Stop Them? askleo.com/1887 - Someone’s Sending Email that Looks Like it’s from Me to My Contacts, What Can I Do? askleo.com/7759 - Someone's stolen my email account and is scamming my contacts for money, what do I do? askleo.com/4303 - How Do I Change My Hotmail or Outlook.com Password? askleo.com/10645 - How Do I Choose a Good Password? askleo.com/5440 - Is Changing My Password Enough? askleo.com/15053 - How Do I Close My Hotmail or Outlook.com Account? askleo.com/12379 - How Do I Contact Outlook.com Customer Service? askleo.com/10789 - Are Free Email Services Worth It? Https://askleo.com/2217 - What For-Pay Email Providers Do You Recommend? askleo.com/2824 - Internet Safety: 7 Steps to Staying Safe Online askleo.com/2374
Updates, related links, and more discussion: askleo.com/4445
🔔 Subscribe to the Ask Leo! YouTube channel for more tech videos & answers: go.askleo.com/ytsub
✅ Watch next ▶ What’s the Difference Between Outlook, Outlook, and Outlook.com? ▶ youtu.be/e3rmbpWepOI
Chapters 0:00 Recover My Outlook Account 0:30 The Microsoft account 1:15 Microsoft, Outlook.com, and travel 2:40 I can’t log in! 4:30 Other signs of a hack 5:00 The overseas trip scam 5:50 Changing your password 7:10 Closing your account 8:00 Contacting Microsoft 8:40 Free email services
#askleo #outlook #recoverHas a Hacker Really Hacked My EmailAsk Leo!2024-04-08 | ❌ An email claims your email account has been hacked, possibly even including a password you've used. Don't be fooled; it's a scam.
❌ Account hacked? Probably not, but... These messages: … are just spam. Mark them as spam and move on. … lie: they do not mean your account has been hacked. … can easily look like they came from your address. This does not indicate that your account was hacked. … sometimes include a password you recognize, but it’s not related. …may include a password exposed in some prior breach. Stop using it.
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✅ Watch next ▶ Why Is It Important to Have Different Passwords on Different Accounts? ▶ youtu.be/QeLqSWTCit8
Chapters 0:00 Hacker Hacked My Email 0:30 What to do? 0:50 Examples 2:00 The messages lie 2:30 But they sent “From:” my email address! 3:15 But they included a password I actually used! 4:00 One thing to do: change passwords exposed in breaches
#askleo #email #hackWhat Happens If You Delete System 32?Ask Leo!2024-04-06 | ✴️ Apparently, there's a prank or scam suggesting that people delete their System32 folder. Don't do it. It's a trap!
✴️ Deleting System32 C:\Windows\System32 is Windows itself, and deleting it, if even partially successful, will break your Windows installation. You’ll need to reinstall Windows or restore from an image backup to recover. Suggestions that you should do so are trolls and/or pranks that should be completely ignored.
Chapters 0:00 Delete System 32 0:30 System32 is Windows 1:00 Watch me do it 1:20 First back up 2:45 Command prompt 4:40 reboot and blue screen of death 5:00 Fatal crash 6:10 Don't delete System 32!
#askleo #system32 #windowsWhy Am I Getting Email from a Dead Person?Ask Leo!2024-04-05 | ➡️ It's hard enough to experience the loss of a friend or a loved one. To get email from them thereafter can be very disturbing.
➡️ Email from the deceased Receiving emails from a deceased person’s account can be distressing. This can occur due to a hack or from spam spoofed to appear as if it’s from the deceased. Legality isn’t clear, but you can try contacting the email provider, ideally with a death certificate, to close or secure the account. In the meantime, setting up an email filter to delete the messages might be the most practical solution. It’s also a reminder to arrange emergency access to your own digital world to prevent similar situations in the future.
Updates, related links, and more discussion: askleo.com/3825
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Chapters 0:00 Email from a Dead Person 1:30 Accessing the account 2:00 Potential cause 1 A random hack 3:20 Potential cause 2 A targeted hack 4:15 Potential cause 3 Random spam 5:00 Potential cause 4 Targeted spam 6:25 Other clues 7:00 Legal? 8:20 Closing the account? 10:15 Frustrating, but pragmatic solution
#askleo #email #securityWhat’s the Difference Between an Image Backup and a Files-and-Folder Backup?Ask Leo!2024-04-04 | ✅ This choice is about what you back up on your computer: Image or files-and-folder. It can make the difference between an easy or difficult recovery.
✅ Image versus files-and-folder backups An image is a complete backup of your entire hard drive, including Windows, programs, settings, and all data. It’s ideal for full system recovery. Files-and-folder backups select specific files and folders to back up. They’re useful for backing up important data, but it’s easy to miss essential items. Image backups cover everything without needing to decide what is or is not important.
Updates, related links, and more discussion: askleo.com/5754
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Chapters 0:00 Difference Between Image and Files-and-Folder Backup 1:00 An “image” backup 2:55 Files and folders backup 4:30 Recommend a full image backup 4:50 Files-and-folders backups have a place 6:00 Encryption
#askleo #backup #imageBehind the Scam: Decoding the Secrets of Fraudulent EmailsAsk Leo!2024-04-03 | ❌ Scam emails often have clues, ranging from obvious to obscure. I'll take a recent scam email and show you what I see.
❌ The secrets of scam/spam emails - Look for odd sender information and mismatched or suspicious domains. - Look for grammatical errors and inconsistencies in the message. - Check the destination of any links, they may lead to phishing sites. - If techie, check the email’s headers for additional clues. - Suspicious? Delete the email without interacting with its contents. - Visit your email provider’s website or contact them for verification if needed.
Chapters 0:00 Secrets of Fraudulent Emails 1:00 From spoofing 2:00 Strange wording 3:00 Addresses don't match 3:45 Clues in body of email 7:30 What happens if you click on the link? 9:10 Deeper into the headers 12:00 To do
#askleo #email #scamCan I Move My Old Hard Drive to My New Computer to Transfer Data?Ask Leo!2024-04-01 | ⚜️ You can take the internal hard disk of an old computer and install it as an additional drive in a new one, or consider a more flexible alternative.
⚜️ Move my old hard drive to my new computer - You can almost certainly remove the hard drive from an older machine and attach it to a newer machine. - You may be able to install it internally. - Consider placing it into an external enclosure to make it a USB drive. - You will not be able to transfer installed applications or Windows itself.
Updates, related links, and more discussion: askleo.com/2424
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✅ Watch next ▶ Can I Move My Hard Drive to a New Computer and Have Windows Work? ▶ youtu.be/tTfiSuco3TE
Chapters 0:00 Move my old hard drive to my new computer 0:55 Installing the drive in another machine 2:00 Use an external enclosure 2:40 Getting the right enclosure 4:00 What you can’t do
#askleo #harddrive #computerWhat Does “Over Quota” Mean? What’s a Quota?Ask Leo!2024-03-30 | ❌ Being over quota means you've received or kept too much email. To deal with it, you need to understand where that email is being kept.
❌ Dealing with 'Over Quota' A quota is a limit placed on disk space usage. It doesn’t refer to email on your computer, but the space used by email on your account with your email service provider. You can ask (or pay) for more, but a more common solution is to download email to your PC and remove it from your provider to free up space. POP3 configurations generally do this automatically, but IMAP, which is becoming more common, may not. You may need to take additional steps.
Updates, related links, and more discussion: askleo.com/3731
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✅ Watch next ▶ Why Does Email to Me Bounce with “Inbox Full”? ▶ youtu.be/goUfT4cR01k
Chapters 0:00 Over Quota 1:00 What is a quota? 2:30 Solutions 2:50 Manage space 3:50 Email program settings and going over quota 5:00 Move to local folders 7:30 Check your provider's webmail
#askleo #mail #quotaHow Do I Repair Microsoft Office?Ask Leo!2024-03-29 | ☑️ Occasionally, Microsoft Office becomes damaged. Fortunately, you can repair it.
☑️ Repairing Microsoft Office To fix the issue with Excel (or other Office apps) crashing or not starting, start by repairing Office from the Settings app in Windows: Apps - Installed apps - Microsoft 365 (Office) - Advanced Options - Reset section - Repair. If that doesn’t work, try resetting Office in the same section. If problems persist, uninstall and reinstall Office. If that doesn’t work, check if add-ons are causing issues or if the problem is with a specific document.
Updates, related links, and more discussion: askleo.com/5061
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#askleo #microsoft #officeWhat is “Credential Stuffing”Ask Leo!2024-03-28 | ⚜️ Credential stuffing -- it's much simpler than the fancy words imply, and it's simple to prevent.
⚜️ Credential stuffing Credential stuffing is simply hackers using your stolen login information from one site to try to sign in to other sites. You can prevent it by using unique passwords for every site, ideally managed by a password manager.
#askleo #credentialstuffing #passwordsWhat Is My Microsoft Account Recovery Email?Ask Leo!2024-03-28 | ⚛️ Your Microsoft account recovery email address is an important part of making sure you never lose access to your account.
⚛️ Your Microsoft account recovery email Setting a recovery email address for your Microsoft account is crucial for account security and recovery. To check, add, or change your recovery email, sign into your account, navigate to Security, Advanced security options, and follow the prompts to update your recovery settings. Make sure you have at least one recovery address configured and that it’s correct.
Chapters 0:00 Microsoft Account Recovery Email 0:50 Your existing recovery email address 1:00 Log into your Microsoft account at outlook.com 1:50 Security options 2:45 Add a new recovery email 3:45 Change a recovery email
#askleo #recovery #microsoftDon’t Be Ashamed or SmugAsk Leo!2024-03-27 | ☝️ If you're embarrassed at having fallen for a scam, it's tempting to want hide and not tell anyone. But it's important to learn from the experience and share it. There's no need to feel shame.
☝️ There's no need for shame Feeling embarrassed after falling for a scam is natural, but it’s important to share your experience and learn from it. Overconfidence and smugness can make anyone more vulnerable. Admitting, sharing, and learning from these experiences helps prevent future victimization of yourself and others.
#askleo #security #scamsHow Can I Tell If a Web Address Is Safe?Ask Leo!2024-03-25 | ⚠️ URLs are simple in concept, yet can be constructed in ways that a web address might not be safe. I'll look at some examples and discuss what's important.
⚠️ How a web address can be abused A URL or web address beginning with https1 has several components, the most important being the server or website address between the leading slash marks (//) and the following single slash (/). This is often obscured by making trusted websites appear as subdomains of a hacker’s domain or using confusing encoding. Always examine the leftmost portion of the full domain to confirm that it’s going where you think. Https is available to fraudulent domains as well, so you cannot rely on it alone as an indicator of safety.
Updates, related links, and more discussion: askleo.com/4399
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✅ Watch next ▶ Internet Safety: 7 Steps to Staying Safe Online ▶ youtu.be/bSBLF66cCN0
Chapters 0:00 Web address is safe 1:00 Basic URL components 4:11 One way a server specification can fool you 6:00 Another way a server specification can fool you 9:30 A slash is a slash is a … %2F? 11:20 Https and secure websites
#askleo #url #securityHow Do I Sign In to a Different Gmail Account?Ask Leo!2024-03-23 | ⌛ There are several ways to be signed in to multiple Gmail accounts simultaneously. I'll review the most common and what I find the most useful.
⌛ Managing different Gmail accounts To work with multiple Gmail accounts without signing out, use the “Add account” option from your profile icon. This opens separate accounts in separate tabs. Alternatively, use multiple browsers (e.g., personal email in Brave, work email in Chrome) for clear separation and tailored browser extensions.
Chapters 0:00 Different Gmail Account 1:00 Sign out and then back in 1:40 Add account 2:50 Using multiple tabs 6:00 Different browsers 7:40 Manage multiple Gmail accounts
#askleo #gmail #accountCan You Recommend a Good External Hard Drive?Ask Leo!2024-03-22 | ☝️ Quality and features in external hard drives change over time. First, look at what you need.
☝️ External hard drives When choosing an external hard drive, consider physical size (for portability, 2½-inch drives travel well), speed (5400 RPM is common for durability, 7200 for speed), and capacity (2TB minimum these days). Reliability varies, and manufacturers seem to cycle from good to bad and back again. Focus on your needs: size of backups, number of backups, additional uses, and, of course, your budget. Backing up is crucial regardless of drive specifics.
#askleo #harddrive #externaldrive6 Steps to Dealing With Phone SpamAsk Leo!2024-03-21 | ☎️ Phone spam, be it voice or text, is as annoying as it is persistent. Here's what (little) you can do.
☎️ Dealing with phone spam To fight phone spam, register with the Do Not Call list if you’re in the U.S. Don’t answer unknown calls or texts, and use your phone or carrier’s spam-marking features. You might also consider using call-blocking apps for additional filtering.
Chapters 0:00 Dealing With Phone Spam 0:50 The Do Not Call list 2:00 Don’t answer 3:10 Don’t respond 4:25 Mark as spam 5:10 Block 6:00 Report (optional) 6:55 Download a call-blocking app (optional) 7:40 Be careful with your number
#askleo #phone #spamHow Can Passkeys Possibly Be Safe?Ask Leo!2024-03-20 | ❤️ Passkeys may feel confusing now, but they can be safe. Passkeys are a doorway to a less frustrating, passwordless future.
❤️ Passkeys & safety Passkeys are a secure authentication method stored on specific devices that require user verification through mechanisms like Windows Hello. They enhance security by enabling passwordless sign-in and keep you safer by eliminating common vulnerabilities associated with traditional passwords and other authentication mechanisms.
Chapters 0:00 How Can Passkeys Be Safe? 0:40 What are Passkeys? 1:30 Authentication steps 2:50 Windows Hello 3:35 Login scenerios 7:20 If someone steals your computer 12:25 Malware on your machine 14:30 Going Passwordless 16:55 [Im]Perfect Security
#askleo #passkey #securityWhy Does Software Only Seem To Get Bigger?Ask Leo!2024-03-18 | ✏️ It's a march of technological progress: computers can do more, and we expect software to do more. That leaves those of us with older machines in a difficult spot.
✏️ Software growth over time Software grows over time mostly because of the competition that drives new features and capabilities. Market demand favors programs that evolve and add more functionalities. As software is updated, it’s developed for current, more powerful systems, leaving older machines behind. It’s not about laziness or selling new machines, but competition, complexity, and effort.
Chapters 0:00 Why Does Software Get Bigger 0:35 It’s mostly about competition 1:45 It’s not about you 3:05 With great power comes… more features 4:10 It’s not laziness
#askleo #software #techHow Can I Recover An Outlook Password Without Resetting It?Ask Leo!2024-03-16 | ✳️ Microsoft doesn't know your Outlook.com password. Honest. That makes recovering it without changing it challenging.
✳️ Recovering your existing Outlook.com password Microsoft doesn’t store your Outlook.com password, so it’s impossible to retrieve it from them. You may get lucky if you check your password manager or browser’s saved passwords.
Chapters 0:00 Recover Outlook Password 0:45 Microsoft doesn’t know your password 2:45 Password vault 3:30 Passwords in a browser 7:00 Check all your computers and browsers 8:00 You may need to reset your password
#askleo #password #outlookHow Do I Tell Who Sent An Email?Ask Leo!2024-03-15 | ☀️ It's extremely unlikely. I'll walk you through why that is and one way you might get lucky.
☀️ Who sent that email? Identifying the real sender of an email, including their name, location, or phone number, is highly unlikely without the help of law enforcement. Any information you can access can easily be faked. Some data is protected for everyone’s privacy, making it nearly impossible for the average person to trace the true origin of an email.
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✅ Watch next ▶ How Can Newsletter Senders Tell that I Haven’t Opened Their Newsletter? ▶ youtu.be/kW53YyatKZk
Chapters 0:00 Who Sent An Email 0:20 You can't, but... 0:35 From: who? 1:20 An email address wouldn’t help 2:50 An IP address won’t help 4:20 Getting lucky
#askleo #email #techIsnt Putting Two Factor Codes In My Password Vault Less Secure?Ask Leo!2024-03-14 | ⚠️ Storing 2FA codes in 1Password alongside passwords might slightly reduce security, but the risk is minimal, especially compared to the convenience.
⚠️ 2FA stored in your password vault Storing 2FA codes in your password vault alongside passwords slightly reduces security, but the risk is minimal compared to the convenience. Compromising 1Password such that your information would be visible is extremely unlikely. Using a password vault for both passwords and 2FA might even be more secure than using separate PC apps like Authy.
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✅ Watch next ▶ How To Protect Yourself From A Two Factor Hack ▶ 2Iwm0-3JTIw
Chapters 0:00 Two Factor Codes In Password Vault 0:15 Password and two factor in one place? 1:00 Your data is decrypted 3:15 Possible issues 5:30 Besides, hackers have easier approaches 7:30 Security starts with you
#askleo #twofactor #securityHow To Protect Yourself From A Two Factor HackAsk Leo!2024-03-13 | ➕ Two factor authentication isn't perfect, but it's much better than not using it at all. Here are the various hack risks and what you can do to protect yourself.
➕ The risks of a two factor hack Even considering potential vulnerabilities, two-factor authentication (2FA) greatly increases your security compared to not using it at all. Various forms of 2FA exist, from SMS to authenticator apps and hardware keys. Each has its risks, but any significantly increases your account security. Enable 2FA wherever possible.
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✅ Watch next ▶ Why ANY Two-Factor Is Better than No Two-Factor ▶ youtu.be/2DNJqjGLHR8
Chapters 0:00 Two Factor Hack 0:35 Least secure: no two-factor at all 1:05 Good: SMS Text Messaging 1:35 Breaching SMS 2:50 Protect yourself 4:30 Better: Authenticator apps 7:44 Much better: Hardware key 8:47 The best: Hardware key plus you 10:07 Honorable(?) mention: you 11:45 Two-Factor is secure
#askleo #twofactor #securityCan My ISP See I’m Using a VPN?Ask Leo!2024-03-11 | ✅ Virtual Private Networks have characteristics visible to your ISP. I'll discuss what they can and cannot see.
✅ ISPs and VPNs Your ISP can see you’re using a VPN by noting the IP addresses and ports associated with VPN services. They can’t, however, see the content of your encrypted data. Essentially, using a VPN shifts your internet visibility from your ISP to your VPN provider.
Updates, related links, and more discussion: askleo.com/5381
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#askleo #VPN #ISP100% Disk Usage in Windows: 12 Things to TryAsk Leo!2024-03-09 | ⚛️ 100% disk usage can happen for many different reasons. I'll review the most common and give you recommendations for each.
⚛️ 100% disk usage? 1. Check whether your anti-malware software is scanning. 2. Perform an anti-malware scan. 3. Check for the content indexer indexing files. 4. Examine your RAM usage and virtual memory impact. 5. Examine tools like Dropbox rebuilding their indexes. 6. Look for hard disk errors with Chkdsk /R. 7. Consider upgrading to an SSD. 8. Turn off Superfetch. 9. Check for the state of defragging. 10. Reset the page and swap files. 11. Update Windows. 12. Check for firmware and driver updates.
Chapters 0:00 100% Disk Usage 0:55 Clarity: usage versus usage 2:40 Check whether your anti-malware software is scanning 3:55 Perform an anti-malware scan 4:20 Check for the content indexer indexing files 7:30 Examine your RAM usage and virtual memory impact 8:15 Reference http://askleo.com/1925 10:00 Check for tools like Dropbox rebuilding their indexes 12:00 Look for hard disk errors with Chkdsk /R 13:35 Consider upgrading to an SSD 14:45 Turn off Superfetch 16:30 Check for the state of defragging 18:00 Reset the page & swap files 19:00 Update Windows 19:40 Check for firmware and driver updates
#askleo #tech #harddriveWhat Is the Thunderbird Email File Location in Windows?Ask Leo!2024-03-08 | ❤️ Thunderbird stores Email in what it calls a profile. I'll show you how to locate yours.
❤️ Thunderbird email file location To locate your Thunderbird email files on a PC, follow these steps: Open Thunderbird, hit the ALT key to access the menu, select “Help,” “Troubleshooting Information,” and click on “about:profiles.” The profile in use, which cannot be deleted, contains your emails. Look inside the “Mail” or “ImapMail” folders for account-specific subfolders, including all of your email and settings.
#askleo #thunderbird #techHow I Use AI at Ask Leo!Ask Leo!2024-03-07 | ✳️ I write all my own articles, but I often use AI as a tool along the way. I'll walk through a recent example.
✳️ AI at Ask Leo! I use AI as a tool to assist in writing articles, not for writing them directly. It helps me come up with ideas and summarize articles as well as image generation. Its suggestions aren’t always accurate or directly useful and often require editing. AI is a powerful and fun tool, but it’s just and only that: a tool to be used appropriately.
Chapters 0:00 How I Use AI 0:50 I write every article on Ask Leo! 1:00 AI is a tool 2:40 AI for ideation 4:00 Putting ChatGPT to work 7:00 Writing a summary 11:00 Images 19:00 Using AI like an intern
#askleo #AI #techIs There a Way to Use OneDrive as a Dumb Hard Drive?Ask Leo!2024-03-06 | ✔️ Yes, you can use OneDrive online without using OneDrive on your PC or going to OneDrive.com. I'll show you how.
✔️ Using OneDrive storage as a simple hard drive You can use OneDrive as a “dumb hard drive” by using tools like Mountain Duck that mount your OneDrive storage as a virtual hard drive. This doesn’t involve the OneDrive app on your PC or require you to visit OneDrive.com. Mountain Duck lets you access and manage your OneDrive online storage directly, bypassing OneDrive’s annoying integration and automation features.
Chapters 0:00 Use OneDrive as a Dumb Hard Drive 1:00 Use the Onedrive.com online interface 1:55 Mountain Duck 2:50 Mounting the server as a drive 4:00 Cyberduck is free, Mountainduck is for purchase 4:45 Using Mountainduck 7:30 Check your interface with Onedrive.com 9:00 Access files with Mountainduck 11:14 There Ain’t No Such Thing As A Free Lunch
#askleo #onedrive #techShould You Use the Free External Backup Software that Comes with Some External Drives?Ask Leo!2024-03-02 | ➡️ Many external drives include free backup software that I never use. I'll explain why, and what I do instead.
➡️ Free backup software Many external drives come with free backup software that is either unknown or constrained in some way. EaseUS Todo is a free alternative available online. Backups are important enough that I prefer to invest in the paid versions of either EaseUS Todo or Macrium Reflect.
Chapters 0:00 External drive backup software 0:55 Free external drive backup software 1:35 Good free solutions 2:20 It's worth paying for 3:00 Format the disk
#askleo #backup #softwareCan I Recall an Email From Gmail or Outlook.com?Ask Leo!2024-03-01 | ☎️ You may have heard that you can recall an email from gmail., or outlook.com For all intents and purposes, it's not real.
☎️ Recall an email Email recall as commonly understood doesn’t work in Gmail or Outlook.com. True recall is only possible within certain corporate email systems under specific conditions. Generally, once an email is sent, it’s out of your control. Gmail’s “Undo Send” feature isn’t a true recall but a delay in sending.
Chapters 0:00 Recall Email From Gmail or Outlook.com? 0:30 Once email is sent, it’s sent 1:00 It’s in the protocol, kind of 2:00 It sometimes works in corporate systems 3:00 The Streisand effect 4:25 Gmail's undo send feature
#askleo #email #recallWhen You Change Your Phone Number, Change Your Phone NumberAsk Leo!2024-02-29 | ❌ The ability to keep your old phone number when getting a new phone can avoid several headaches. If you get a new number, there are steps you must take.
❌ Changing your phone number Keeping your phone number when changing phones or providers prevents you from losing access to online accounts due to outdated recovery information. If you do change numbers, it’s crucial to update all accounts to avoid permanent lockout or unauthorized access by someone who might inherit your old number.
#askleo #phone #numberWhat Is a Pig-Butchering Scam?Ask Leo!2024-02-28 | ✴️ Pig-butchering is a nasty term for a particularly painful type of scam. Here's how to protect yourself.
✴️ Pig-butchering scams Pig-butchering scams are long-term cons where scammers build trust over time before defrauding victims with significant financial loss. These scams have increased with technology’s use. Key red flags include moving conversations to private channels, refusal to meet, and requests for money, often under emotional pretense. Always be cautious with money, especially with people you’ve never met.
Chapters 0:00 Pig-Butchering Scam 0:28 It’s a long con 1:25 Example: the romance scam 3:00 Red flags 4:00 Cryptocurrency or gift cards 5:40 No actual pigs were harmed...
#askleo #scam #pigscamWhat’s the Difference Between Memory and Disk Space?Ask Leo!2024-02-26 | ❓ The difference between disk space and what we could call "memory" is a fundamental computing concept. I'll review the basics.
❓ Memory vs. disk space RAM is the memory circuitry in your computer that holds programs and data in use when it’s running. RAM loses its contents when power is shut off. Disks, HDDs and SSDs are devices used to store data long term. Disks retain their contents without power. Memory always refers to RAM. Disk space refers to disk space.
Updates, related links, and more discussion: askleo.com/4727
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#askleo #memory #RAMEverything Is Awesome!Ask Leo!2024-02-24 | 👍 A movie I watched reminded me that we are surrounded by awesome. I need to do a better job of reminding myself, and you, of all the awesomeness I see.
👍 Everything's Awesome! Childhood LEGO gifts from my grandmother began my journey into making things, engineering, and eventually technology. There’s been so much to marvel at along the way, even to this day. Remember, we’re living in the future, and there is much around us to inspire awe.
#askleo #lego #awesomeCould Malware Record My Chats and Video Calls?Ask Leo!2024-02-23 | ✴️ If you're curious if malware could record your computer, the question really is "What can't they do?"
✴️ Can malware record me? If your computer is compromised by malware or hacking, hackers can indeed record your video calls, as well as audio, keystrokes, data, and more. Once your machine is compromised, it’s essentially not yours anymore, and hackers can do just about anything with it without your notice. The bottom line: maintain proper security practices.
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✅ Watch next ▶ Why You — Yes, You — Are a Target of Hackers ▶ youtu.be/_Z4VLEuDR8g
Chapters 0:00 Malware record 1:15 It’s not your computer anymore 2:40 This is why I harp on staying safe 3:15 A word about “My computer’s been hacked” 4:40 But is it possible to record video?
#askleo #malware #recordShould I Accept Cookies On My Computer?Ask Leo!2024-02-22 | ⏰ You'll be asked again and again if you should accept cookies on your coputer. I'll explain why, what the ramifications are, and my suggested answer.
⏰ Should I Accept Cookies On My Computer Accepting “Legitimate Interest” cookies is generally okay since they’re part of how websites implement features and functionalities. The European GDPR legislation requires sites to ask for consent, leading to frequent, typically ignored consent dialogs. Cookies are used for various purposes and are not designed to leak personal data.
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✅ Watch next ▶ How Websites Remember You: Diving into Cookies & More ▶ youtu.be/D4PeyVvc5dU
Chapters 0:00 Should I Accept Cookies On My Computer? 0:45 Generally speaking they are okay 1:40 The web won't work without cookies 2:00 What's a cookie? 4:00 Why cookies concern some 6:00 What to do?
#askleo #cookies #securityDealing With the Demise of Authy DesktopAsk Leo!2024-02-21 | ❌ Authy's desktop version is going away (darn it!). Here's how I will replace it.
❌ Replacing Authy desktop Although Authy is discontinuing its desktop app, I’ve discovered that 1Password also supports two-factor authentication (TOTP) codes! It already syncs across devices, offering a seamless alternative for managing two-factor authentication.
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✅ Watch next ▶ I Lost My Two-Factor Authentication (2FA) Device. How Do I Sign In? ▶ youtu.be/6bt4ab7QOcc
Chapters 0:00 The Demise of Authy Desktop 1:00 What is Authy? 2:00 1Password to the rescue 3:00 Set up 1Password 7:00 If it's not automatic 8:30 When 1Password has two factor 9:00 Change all your accounts
#askleo #Authy #twofactorWhy Do Ads Follow Me Around the Internet?Ask Leo!2024-02-19 | ✴️ Advertising networks notice what interests you. You may think ads follow me around, but it's not malware.
✴️ Do Ads follow me? A technique called remarketing allows advertisers to show ads for things you’ve previously looked at. The technique targets your computer, not you as an individual. Clearing cookies periodically or using an ad blocker may help. Ads that seem to follow you are benign and nothing to be concerned about.
Updates, related links, and more discussion: askleo.com/5670
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✅ Watch next ▶ It’s Important You Know: There Are Ads in Search Results ▶ youtu.be/HS-KKtfgy7o
Chapters 0:00 Ads Follow Me Around 1:00 It's marketing 3:50 Advertising and tracking 6:00 Ad blockers
#askleo #ads #followingHow Do I Convert PDF to Word for Free?Ask Leo!2024-02-17 | ❎ PDFs were never meant to be edited or converted to Word. There are some workarounds, though. I'll show you one that's free.
❎ Converting PDF to Word PDFs are designed for viewing, not editing. However, you can modify them by converting them back to Word using Google Drive and Docs. This free method isn’t perfect and may require cleanup, but it’s useful for recovering document content when no original file is available.
Chapters 0:00 Convert PDF to Word for Free 1:40 Start PDF conversion 2:30 Use Google docs 6:00 Download to Microsoft Word 6:55 Download as Rich Text Format 8:15 Other options 9:12 My suggestion...
#askleo #pdf #convertIs There an MSN Sign-In to Hotmail?Ask Leo!2024-02-16 | ✏️ Microsoft's history with the way to sign-in to MSN and Hotmail email addresses is long and reflects changing strategies within the company.
✏️ MSN sign in to Hotmail via Outlook.com Microsoft has consolidated all its email services under Outlook.com, replacing separate sign-ins for Hotmail, Live, and other Microsoft email addresses. Users of any Microsoft email domain now access their email through Outlook.com. This reflects Microsoft’s evolving email strategy over 25+ years.
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✅ Watch next ▶ What’s the Difference Between Outlook, Outlook, and Outlook.com? ▶ youtu.be/e3rmbpWepOI
Chapters 0:00 MSN Sign-In to Hotmail 1:00 Hotmail and MSN history 1:50 There is no MSN Hotmail 3:00 Windows Live 3:45 Outlook.com 4:30 Manage your email at outlook.com
#askleo #outlook #msnAre the Bad Guys Winning?Ask Leo!2024-02-15 | ☀️ Media hype makes it seem like the bad guys are winning. They're always in the lead – but don’t believe the hype.
☀️ Good guys and bad guys The bad guys, or Black Hats, often seem to be ahead in computer security because they’re constantly finding new vulnerabilities. This doesn’t usually affect the average consumer directly. It’s a race, and the good guys, or White Hats, are always working to catch up. Although the media may exaggerate the severity of threats, by following basic security practices the average person can stay safe. It’s important not to panic and remain skeptical of sensational headlines.
#askleo #blackhat #hackersHow Do I Move Emails From One Account To Another?Ask Leo!2024-02-14 | ✔️ Moving email from one account to another just takes some configuration, and some drag-and-drop.
✔️ Moving emails To move emails from an old account to a new one, use a desktop email program supporting multiple accounts and IMAP, like Thunderbird or Microsoft Outlook. Configure the program with both your old and new email accounts, then simply drag and drop emails from one account’s folder to the other. IMAP ensures that changes made in the desktop email program are reflected online.
Chapters 0:00 Move emails from one account to another 2:40 Turn IMAP on in Gmail 3:50 Using a desktop email program 4:00 Setting up Gmail 7:00 Add an account 8:00 Create an app password 10:00 Merging your email 12:50 Data loss 13:00 Labels and folders
#askleo #email #accountCan My ISP Monitor My Internet Connection?Ask Leo!2024-02-12 | ✴️ Your ISP controls your internet connection, and it's easy for them to monitor the data you send and receive. The question is, why would anyone monitor your internet?
✴️ Monitoring your internet connection Employees at ISPs technically have the ability to monitor your online activity, but it’s unlikely they would without a reason. To further protect your privacy a VPN is a common recommendation. Using a VPN transfers the visibility of your activities from your ISP to the VPN provider, giving them the same access as your ISP. Governments may require ISPs to log user data, but the specifics vary and can change frequently. Most folks need not take protective measures.
Updates, related links, and more discussion: askleo.com/3004
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✅ Watch next ▶ How Do I Keep My Email Address When I Change My ISP? ▶ youtu.be/_B1zk3IgDoI
Chapters 0:00 My ISP Monitor Internet Connection 1:00 Your ISP 3:20 Protecting your connection 4:00 Anonymous web surfing. 5:00 Encrypted email. 5:40 A special note about VPNs 7:10 One area of concern
#askleo #ISP #spyingIncreasing The Odds That Windows Network Sharing Will WorkAsk Leo!2024-02-10 | ⌛ Windows Network Sharing is... tricky. Here's a process that works fairly reliably for me.
⌛ Increasing the odds of network success Use the same workgroup for all machines. Turn on Network Discovery. Choose “Private” network type. Make sure there’s a common account on all machines, ideally a local administrator-capable account. Create shares with appropriate permissions.
Chapters 0:00 Windows Network Sharing 1:10 Same workgroup 2:10 Network discovery 3:00 Use a private network 4:00 Have a common account 5:15 Create a share 8:00 Copy a file
#askleo #network #sharingWhy Are My Mail Folders Not Showing In Outlook?Ask Leo!2024-02-09 | ❓ Sometimes Mail Folders are optional
❓ Folders Not Showing In Outlook? Folders might not show in your desktop email program if it’s configured to use POP3 instead of IMAP, as POP3 doesn’t support folders. For Gmail users, the issue might be Gmail’s use of labels instead of folders. These labels might not appear as folders in your email program if the “Show in IMAP” setting is unchecked in Gmail. This setting avoids duplicate downloading of emails. Check your email account’s online settings to ensure folders are configured to show in IMAP.
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✅ Watch next ▶ Add an Account to the Microsoft Mail Program ▶ youtu.be/d2DU2pyhPIQ
Chapters 0:00 Mail Folders Not Showing In Outlook 0:40 POP3 does not support folders. 0:50 IMAP stays in sync 1:20 Gmail does not have folders 3:00 All mail and archive 4:30 Show in IMAP 6:00 If IMAP is not enabled
#askleo #mail #foldersAnother Way to Protect Yourself from 2FA LossAsk Leo!2024-02-08 | ⚛️ A little bit of preparation when you set it up can make losing your Google Authenticator 2FA device a minor inconvenience.
⚛️ Losing your Google Authenticator compatible 2FA If you prepare ahead of time, losing your Google Authenticator compatible device is only a minor inconvenience. Screenshot the QR code or save the secret string during setup. This allows you to easily recover and setup on a new device, keeping your accounts secure. Store these safely for future use.
#askleo #2Fa #authenticatorWhy I Don’t Believe in ConspiraciesAsk Leo!2024-02-07 | ☝️ There are many conspiracy theories in the tech industry. I'm a hard one to convince, and you should be too.
☝️ Conspiracy theories Some believe big companies are conspiring to exploit or harm individuals. I just don’t see concrete evidence. Common theories include misuse of data collection, hardware sales manipulation via Windows 11 requirements, cloud storage spying, smart home devices as surveillance tools, and social media mind control. These theories generally lack proof and overestimate the ability of people to keep secrets. It’s critical to stay skeptical and remember that simpler explanations, not driven by malice but perhaps by incompetence or error, are almost always more accurate.
Chapters 0:00 Don’t Believe in Conspiracies 1:10 Occam's razor 2:00 Hanlon's razor 2:45 Data collection 5:10 Windows 11 exists to sell more hardware 8:15 Cloud services slurp up your data 11:40 Smart home devices exist to spy on us 14:20 Social media exists to control our minds 16:00 Hidden messages in software updates 17:15 AI as a tool for mass surveillance
#askleo #tech #conspiracyHow Can Newsletter Senders Tell that I Haven’t Opened Their Newsletter?Ask Leo!2024-02-05 | ❓ It's impossible to be 100% accurate when trying to determine if someone opened an email, but it's good enough for some newsletters worrying about their reputation..
❓ Newsletter open tracking Newsletter senders use “email open tracking” to infer if an email was opened. This involves embedding a unique image or redirecting links in the email. This matters to senders because it’s a reflection of the perceived quality and reputation of their newsletter, often used by mail systems as part of their spam filtering criteria.
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✅ Watch next ▶ Why Am I Not Getting the Email Newsletter I Signed Up For? ▶ youtu.be/mQUzzZT8JhQ
Chapters 0:00 Can Newsletter Tell I Haven’t Opened Their Newsletter? 1:20 Newsletter open tracking 2:00 Open tracking 3:40 Inferred open 4:50 Open tracking fail 5:40 Opening isn’t reading 6:00 Why publishers care
#askleo #newsletter #trackingSet Up Windows 11 With Only A Local AccountAsk Leo!2024-02-03 | ➕ Setting up a Windows 11 machine without a Microsoft Account is possible, just not in the least bit obvious.
➕ Windows 11 with only a local account To set up Windows 11 with only a local account, select “Set up for personal use” during setup, then “Sign in” at the Microsoft account prompt. Enter “no@thankyou.com“, or the email address of any locked Microsoft account, as the email, a random password, and proceed despite the error. You can then create a local account with a username, password, and security questions.
#askleo #win11 #localHow To Make A Backup Windows ImageAsk Leo!2024-02-02 | ✔️ While it's not the best tool, it's a tool you already have. Using the Windows 7 backup tool to create a backup Windows image.
✔️ Making a backup Windows image - Search for ‘control panel’ - Select ‘Backup and Restore (Windows 7)’ - Choose ‘Create a system image’ - Select an external hard drive as the destination The time it’ll take will vary based on the amount being backed up, and the drive speeds.
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✅ Watch next ▶ Why Do You Prefer Macrium Reflect Over Windows's Own Image Backup Program? ▶ youtu.be/OBdybo7kN3k
Chapters 0:00 Backup windows image 0:45 Windows 7 backup tool in Windows 11 1:20 Where to find Windows Backup 2:10 Create a system image 4:00 Backup windows image is created 5:50 What does a Windows backup image look like?
#askleo #backup #imageHow Do I Reinstall Software Without Installation Discs Or Download Files?Ask Leo!2024-02-01 | ❌ If you bought it you can, and should, save it. Even if it is just download files and activation code to reinstall.
❌ Recovering software installs To avoid reinstallation issues, always save purchased software, discs, downloads, activation codes, and registration emails. If you lose them, try redownloading from, or contacting, the original vendor. You can carefully check secondary markets, but I recommend avoiding unofficial download sites and software “cracks” due to malware risks.
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✅ Watch next ▶ How Do I Transfer Purchased Software to My New Machine? ▶ youtu.be/IRszOzXxGL8
Chapters 0:00 Reinstall Software Without Download Files 0:50 Start doing this NOW 1:35 Recovering downloads 4:20 Download sites 5:30 Recovering actual media 6:30 Recovering activation codes 7:40 Moving the software