Uploaded July 2026 | Updated September 2026, 2 weeks ago

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Krispy Kreme is pushing its machinery to boost efficiency and reverse a period of missed sales targets and profit losses. The company is trying to boost efficiency with automation but found some tasks still require human hands.

WSJ sits down with Krispy Kreme CEO Josh Charlesworth to discuss the company’s turnaround strategy.

Chapters:
0:00 Krispy Kreme’s stalled growth
1:11 Automation
2:29 The human touch
3:13 The growing challenges in the industry
5:37 What’s next during the GLP-1 era?

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