Uploaded July 2026 | Updated September 2026, 2 weeks ago
Digital water’s near-term impact may be less about replacing people than strengthening the decisions they already make.
Joshua Cantone of SUEZ says digital tools should complement operator experience, engineering judgment, and the systems utilities already use. The goal is assistance—not handing critical decisions over to software.
That distinction matters as AI enters more water-sector conversations. Cantone does not expect it to eliminate jobs or rewrite the fundamentals of designing a water main, replacing a sewer line, or operating a treatment plant.
The more realistic path is incremental: use digital tools to add context, improve consistency, and help experienced staff act on better information.
The transformation will depend on building technology that operators trust enough to use alongside their expertise—not instead of it.
Episode at youtu.be/FQ48U6y8guQ?si=6SSODfEGV6J_EWC-
waterloop is a nonprofit news outlet exploring solutions for water sustainability. Visit waterloop.org
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#DigitalWater #ArtificialIntelligence #WaterUtilities #WaterTechnology #UtilityOperators #WaterInfrastructure #SmartWater #waterloop
Digital water’s near-term impact may be less about replacing people than strengthening the decisions they already make.
Joshua Cantone of SUEZ says digital tools should complement operator experience, engineering judgment, and the systems utilities already use. The goal is assistance—not handing critical decisions over to software.
That distinction matters as AI enters more water-sector conversations. Cantone does not expect it to eliminate jobs or rewrite the fundamentals of designing a water main, replacing a sewer line, or operating a treatment plant.
The more realistic path is incremental: use digital tools to add context, improve consistency, and help experienced staff act on better information.
The transformation will depend on building technology that operators trust enough to use alongside their expertise—not instead of it.
Episode at youtu.be/FQ48U6y8guQ?si=6SSODfEGV6J_EWC-
waterloop is a nonprofit news outlet exploring solutions for water sustainability. Visit waterloop.org
Subscribe to catch every video: youtube.com/@waterloop
Never miss an episode! Subscribe to waterloop:
🎧 Spotify:bit.ly/waterloopSpotify
🎧 Apple Podcasts:bit.ly/waterloopApple
🎧 YouTube Podcasts:bit.ly/waterloopYouTubePod
Follow waterloop for more stories on water sustainability:
🔹 Instagram:instagram.com/the_waterloop
🔹 LinkedIn:linkedin.com/company/thewaterloop
#DigitalWater #ArtificialIntelligence #WaterUtilities #WaterTechnology #UtilityOperators #WaterInfrastructure #SmartWater #waterloop
