Uploaded July 2026 | Updated September 2026, 1 week ago

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Sierra co-founder Clay Bavor says AI agents could change how software companies get paid.

Instead of charging by seat or usage, Bavor says Sierra uses outcomes-based pricing — where customers pay only when an AI agent completes a task successfully, such as resolving a customer issue, making a sale or retaining a customer.

“We only win when our customers win,” Bavor told CNBC’s Arjun Kharpal.

Watch the full interview on “The Tech Download" link below and wherever you get your podcasts.

#CNBC #CNBCPodcast #TheTechDownload

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