Uploaded September 2021 | Updated September 2026, 2 weeks ago

---

Field service refers to work done at a customer’s site to install, repair, or maintain products or equipment.

Field service workers deliver skilled, specialized, and even proprietary services and have historically been an important part of keeping manufacturing, high tech, and healthcare customers happy and loyal.

But field service is quickly evolving. It has grown to meet the needs and expectations of a wide range of B2B and B2C customers and includes a broader range of mobile employees—those who’s desk consists of a laptop, a mobile device, and a vehicle.

Field service management software supports this new generation of deskless employees who work while on the go, helping customers maximize their product investments.

To see how to use field service software to its full extent, visit:
oracle.com/cx/service/field-service-management

Learn more about field service:
Who, what, when, and why of field service – oracle.com/cx/service/field-service-management/what-is-field-service

What is field service management software? - www-oracle.com/cx/service/field-service-management/what-is-field-service/software