What Drives Better Safety Outcomes—Carrot, Stick, or “Zero Harm”? @ProcoreVideo
What Drives Better Safety Outcomes—Carrot, Stick, or “Zero Harm”?  @ProcoreVideo
Uploaded October 2025 | Updated September 2026, 11 hours ago
On paper, construction has never looked safer. In reality, mental health claims are rising, workers are disengaged and the compliance playbook is broken. Garry Mansfield, co-founder of Scratchie, argues the answer isn’t more rules—it’s rewiring incentives so teams want to work safely. In this episode, we unpack the concept of “zero harm”, explore the gamification of safety and reveal how recognition in microdoses creates positive psychological change on the jobsite.

00:00 – Welcome to The Power of Construction
01:00 – Meet Andy Rampton and Guest Garry Mansfield
05:20 – Why Safety Conversations Matter Now
07:10 – The Plateau in Traditional Safety Metrics
09:30 – From Lagging to Leading Indicators
12:00 – Real Stories from the Jobsite: Rewards in Action
17:30 – The Turning Point: Rethinking Safety After Tragedy
20:00 – Attitude vs. Knowledge: The Missing Piece in Safety Culture
22:00 – Gamification, Mateship, and the Return of Banter
26:00 – Redefining the Role of the Safety Leader
29:00 – Why “Zero Harm” Is a Dangerous Myth
34:00 – The Future of Safety: Psychology, Data, and Recognition

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What Drives Better Safety Outcomes—Carrot, Stick, or “Zero Harm”?

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