What Does Excellent Service Feel Like? | UBA Customer Service Week 2025 Podcast @Ubagroup
What Does Excellent Service Feel Like? | UBA Customer Service Week 2025 Podcast @Ubagroup
Uploaded October 2025 | Updated September 2026, 2 weeks ago
What does excellent service truly feel like? ๐Ÿ’ญ
In this special Customer Service Week podcast, two of UBAโ€™s service leaders share their heartfelt perspectives:

Michelle Nwoga, Group Chief Experience Officer โ€“ describes service as delectable, an experience that leaves customers warm, delighted, and wanting more.
Lekan Ibrahim, Head, Service Quality Assurance โ€“ defines it as effortless, service that flows naturally with joy and sincerity.

Watch now to discover what service excellence means at UBA and how we bring that feeling to every customer interaction.

#MissionPossible #AfricasGlobalBank
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What Does Excellent Service Feel Like? | UBA Customer Service Week 2025 Podcast

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