DMCubing | Weilong GTS2 Mishap - Wrong cubes packaged at factory! @dmcubing6342 | Uploaded April 2017 | Updated October 2024, 2 minutes ago.
4/6/17 UPDATE: Got an email early this morning with tracking number! My replacement cubes have been shipped! Thank you Cubicle, so much. They've done a great job!!!!
UPDATE:
Apparently there was a mix up at the Moyu factory and some original version (V1) black GTS cubes were boxed in the new GTS2 box. From what I'm hearing, this mix up does not affect the white or stickerless versions of the V2. Moyu is telling people affected to contact the seller where they ordered their cube from and replacements will be issued.
In my case, I contacted the Cubicle via email last evening and heard back from them before 8 this morning. I call that pretty dang good service, stellar, actually! Thank you, Cubicle!!! I've been issued two replacements which should be coming soon. (Yeah!)
It seems like a quick visual way to tell the difference right away is by looking at the bottom curved part of the edge piece. On the V1, there's more of a curve. On the V2, it's a little more flat across the bottom.
Hey guys. THIS IS NOT A JOKE
I received my shipment from the Cubicle today, and being very excited as most of us are when we get something new, I went right to the cubes within the package. I had ordered two of the new GTS2 GTS V2 cubes. What I actually received was two standard GTS cube, fully wrapped and sealed in plastic, both inside of boxes that were fully wrapped and sealed, and the boxes were the factory boxes labeled GTS2. I know this isn't a Cubicle error. Clearly something went wrong at the factory.
I've contacted the Cubicle and I have every confidence in them that they will make things right.
I'm wondering, ultimately, how many people this is going to affect.
UPDATE - While this video was uploading, I heard back from someone in the industry that this mis-packaging is a known problem, and Moyu will be offering a public statement on the matter soon.
4/6/17 UPDATE: Got an email early this morning with tracking number! My replacement cubes have been shipped! Thank you Cubicle, so much. They've done a great job!!!!
UPDATE:
Apparently there was a mix up at the Moyu factory and some original version (V1) black GTS cubes were boxed in the new GTS2 box. From what I'm hearing, this mix up does not affect the white or stickerless versions of the V2. Moyu is telling people affected to contact the seller where they ordered their cube from and replacements will be issued.
In my case, I contacted the Cubicle via email last evening and heard back from them before 8 this morning. I call that pretty dang good service, stellar, actually! Thank you, Cubicle!!! I've been issued two replacements which should be coming soon. (Yeah!)
It seems like a quick visual way to tell the difference right away is by looking at the bottom curved part of the edge piece. On the V1, there's more of a curve. On the V2, it's a little more flat across the bottom.
Hey guys. THIS IS NOT A JOKE
I received my shipment from the Cubicle today, and being very excited as most of us are when we get something new, I went right to the cubes within the package. I had ordered two of the new GTS2 GTS V2 cubes. What I actually received was two standard GTS cube, fully wrapped and sealed in plastic, both inside of boxes that were fully wrapped and sealed, and the boxes were the factory boxes labeled GTS2. I know this isn't a Cubicle error. Clearly something went wrong at the factory.
I've contacted the Cubicle and I have every confidence in them that they will make things right.
I'm wondering, ultimately, how many people this is going to affect.
UPDATE - While this video was uploading, I heard back from someone in the industry that this mis-packaging is a known problem, and Moyu will be offering a public statement on the matter soon.
