Uploaded March 2021 | Updated September 2026, 2 hours ago
The best technique to establish a good brand image is to innovate the reception area with modern and responsive solutions. Imagine being received by a robot! How nice would that be?
In collaboration with our partner WELBO and their co-creation with Rabobank, a leading bank from Netherlands, and Sparq, a leader in reception and service desk outsourcing, Pepper is transforming and elevating the customer experiences every day at Rabobank, Utrecht. You can verbally talk to Pepper or communicate via a touchscreen.
With the help of detection sensors, Pepper notices when you are in the area to give you a friendly welcome. You can register verbally or via the touchscreen for an appointment or an event, or enjoy a robot dance while in the waiting area or provides Covid 1.5m distance training and gathers feedback as well. Pepper does it all for you!
For more information go to softbankrobotics.com/emea/en
The best technique to establish a good brand image is to innovate the reception area with modern and responsive solutions. Imagine being received by a robot! How nice would that be?
In collaboration with our partner WELBO and their co-creation with Rabobank, a leading bank from Netherlands, and Sparq, a leader in reception and service desk outsourcing, Pepper is transforming and elevating the customer experiences every day at Rabobank, Utrecht. You can verbally talk to Pepper or communicate via a touchscreen.
With the help of detection sensors, Pepper notices when you are in the area to give you a friendly welcome. You can register verbally or via the touchscreen for an appointment or an event, or enjoy a robot dance while in the waiting area or provides Covid 1.5m distance training and gathers feedback as well. Pepper does it all for you!
For more information go to softbankrobotics.com/emea/en





![First Encounter with Pepper: a helpful shopping advisor
[#RETAIL] Consumers emotional engagement is at the core of the strategy for the use of humanoid robots in retail. Our robots create easily an empathetic link with shoppers by their eye-catching appearances, moderate sizes and humanoid behaviours.
Learn more about Retail solutions with Pepper: https://www.softbankrobotics.com/emea/en/industries/retail
Being proactive, expressive, attractive and mobile, our robots standout from other digital proposals, increasing interactions, optimising utilizations and reducing unnecessary cost.
Our robots are connected, effective, accurate and multi-functional. They are never tired on repetitive tasks, which enable staff to focus on more added-value tasks. First Encounter with Pepper: a helpful shopping advisor](https://i.ytimg.com/vi/aybb2h_f6Wk/mqdefault.jpg)



![First Encounter with Pepper: a friendly helper for Public Services
[#GOVERNMENT] Pepper can easily create an empathetic link with citizens by their eye-catching appearances, moderate sizes and humanoid behaviours. The robotic digital transformation is reinventing public service delivery model and visitor journey.
Why using robots in the Government & Public Services sector?
🕒 Welcome public and manage waiting times more efficiently reducing congestion times at reception.
↗ Enhance the efficiency of administrative process, optimise public resources & strengthen stakeholder relationship.
💡 Gather comprehensive citizen feedback and generate visitor insight to improve service effectiveness.
Learn more about the solution here: https://www.softbankrobotics.com/emea/en/industries/government. First Encounter with Pepper: a friendly helper for Public Services](https://i.ytimg.com/vi/ccHepeF5KhI/mqdefault.jpg)
