Channel 4 News | Water firms to pay customers back £158m @Channel4News | Uploaded October 2024 | Updated October 2024, 1 day ago.
Water companies have been ordered by the regulator to pay almost £160 million in penalties after missing key targets on reducing pollution, leaks and supply interruptions.

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But most customers will only see their bills fall by a few pounds - while they're set to rise by an average of 21% over the next 5 years.
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