Bart Slodyczka | Voiceflow Function: Find a Zendesk User by Email Address @BartSlodyczka | Uploaded May 2024 | Updated October 2024, 1 hour ago.
In this video, I go over a Voiceflow function that I built that lets you search for a Zendesk user by using an email address. The function returns the Zendesk User ID which you can then use to access all of the customer's data, for example, you can get all of the customer's tickets.

Download the function from the Voiceflow Function Marketplace