Uploaded June 2014 | Updated September 2026, 2 weeks ago
In this video, you can see the that it is not possible to update the firmware or change any of the settings on a Plantronics bluetooth headset due to the website and the "MyHeadsetUpdater" app not working. The download does not work in Firefox or Chrome, Windows 7 or 8.1 but the download will run if using Internet Explorer, but only after enabling "unsafe content" - I'm then able to install the program, but doesn't let me move forward with updating the firmware or changing any of the settings. I had opened a ticket with Plantronics about this and I am sending this video as proof that what they are telling to do is not working. UPDATE: it appears they fixed the issue and its working now.
Despite these problems I still recommend this headset. I've bought two for myself. (After 6 years the battery has reduced to only an hour or two of talk time.) and I've also given some as gifts. Here is where you can buy it! amzn.to/2UDrdto
(note the link above is an affiliate link which helps support my channel. Your price stays the same but a small commission may come back to me if you decide to purchase anything using my links. It's a win-win for everyone!)
In this video, you can see the that it is not possible to update the firmware or change any of the settings on a Plantronics bluetooth headset due to the website and the "MyHeadsetUpdater" app not working. The download does not work in Firefox or Chrome, Windows 7 or 8.1 but the download will run if using Internet Explorer, but only after enabling "unsafe content" - I'm then able to install the program, but doesn't let me move forward with updating the firmware or changing any of the settings. I had opened a ticket with Plantronics about this and I am sending this video as proof that what they are telling to do is not working. UPDATE: it appears they fixed the issue and its working now.
Despite these problems I still recommend this headset. I've bought two for myself. (After 6 years the battery has reduced to only an hour or two of talk time.) and I've also given some as gifts. Here is where you can buy it! amzn.to/2UDrdto
(note the link above is an affiliate link which helps support my channel. Your price stays the same but a small commission may come back to me if you decide to purchase anything using my links. It's a win-win for everyone!)
