Uploaded August 2026 | Updated September 2026, 3 weeks ago
As federal agencies conduct more business by phone, fraudsters are using stolen personal information, spoofed numbers, and AI-powered impersonation to exploit call centers and redirect government benefits.
Greg Schlichter, Director of Research and Consulting at TransUnion, explains how real-time data corroboration, device intelligence and FedRAMP-ready identity tools can help agencies detect risky interactions while keeping services accessible for legitimate callers.
đ Key Discussion Points:
⢠Understanding AI-powered risks: Examining how leaked personal information and real-time AI tools make phone interactions vulnerable to manipulation.
⢠Corroborating identities continuously: Combining real-time signals from authoritative sources to identify reassigned numbers and spoofed calls.
⢠Applying device intelligence: Using digital fingerprints and IP signals to detect suspicious activity early.
⢠Balancing compliance and convenience: Meeting NIST guidelines with FedRAMP-ready solutions while maintaining a seamless constituent experience.
This video discussion was produced by Scoop News Group for FedScoop and underwritten by TransUnion.
#federalgovernment #govtech #governmenttech #federalagencies #phonefraud #transunion #spamcalls #ai #artificialintelligence #pii #fraudprevention #digitalidentity
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About FedScoop
FedScoop is the leading tech media brand in the federal government market. With more than 3.6M monthly unique engagements, FedScoop gathers top leaders from the White House, federal agencies, academia and the tech industry to discuss ways technology can improve government and identify ways to achieve common goals. With our website, newsletter and events, weâve become the communityâs go-to platform for news, education and collaboration.
Get the scoop: fedscoop.com
As federal agencies conduct more business by phone, fraudsters are using stolen personal information, spoofed numbers, and AI-powered impersonation to exploit call centers and redirect government benefits.
Greg Schlichter, Director of Research and Consulting at TransUnion, explains how real-time data corroboration, device intelligence and FedRAMP-ready identity tools can help agencies detect risky interactions while keeping services accessible for legitimate callers.
đ Key Discussion Points:
⢠Understanding AI-powered risks: Examining how leaked personal information and real-time AI tools make phone interactions vulnerable to manipulation.
⢠Corroborating identities continuously: Combining real-time signals from authoritative sources to identify reassigned numbers and spoofed calls.
⢠Applying device intelligence: Using digital fingerprints and IP signals to detect suspicious activity early.
⢠Balancing compliance and convenience: Meeting NIST guidelines with FedRAMP-ready solutions while maintaining a seamless constituent experience.
This video discussion was produced by Scoop News Group for FedScoop and underwritten by TransUnion.
#federalgovernment #govtech #governmenttech #federalagencies #phonefraud #transunion #spamcalls #ai #artificialintelligence #pii #fraudprevention #digitalidentity
_______________
Follow FedScoop on Social Media
⢠twitter.com/fedscoop
⢠linkedin.com/company/fedscoop
⢠facebook.com/fedscoop
⢠instagram.com/fedscoop
About FedScoop
FedScoop is the leading tech media brand in the federal government market. With more than 3.6M monthly unique engagements, FedScoop gathers top leaders from the White House, federal agencies, academia and the tech industry to discuss ways technology can improve government and identify ways to achieve common goals. With our website, newsletter and events, weâve become the communityâs go-to platform for news, education and collaboration.
Get the scoop: fedscoop.com
