Uploaded April 2026 | Updated September 2026, 3 weeks ago
In design and manufacturing, transformation isn’t just about new tools – it’s about new ways of thinking. That’s where design thinking comes in.
Originally developed to keep the user at the center of every product, the approach now powers change at scale. Phil Gilbert, former Head of Design at IBM, now author and Founder of Gilbert Workshop, proved this by rolling out design thinking and agility across 400,000+ employees at IBM.
The result? Permanent shifts in workflows, clarity of purpose, and teams aligned around the customer.
For D&M leaders, the lesson is clear: adopt design thinking not just as a method, but as a mindset for infusing digital transformation that sticks.
Hear Phil’s insights on the latest episode of The Art of the Impossible.
Learn More: https://autode.sk/4r0Sogl
In design and manufacturing, transformation isn’t just about new tools – it’s about new ways of thinking. That’s where design thinking comes in.
Originally developed to keep the user at the center of every product, the approach now powers change at scale. Phil Gilbert, former Head of Design at IBM, now author and Founder of Gilbert Workshop, proved this by rolling out design thinking and agility across 400,000+ employees at IBM.
The result? Permanent shifts in workflows, clarity of purpose, and teams aligned around the customer.
For D&M leaders, the lesson is clear: adopt design thinking not just as a method, but as a mindset for infusing digital transformation that sticks.
Hear Phil’s insights on the latest episode of The Art of the Impossible.
Learn More: https://autode.sk/4r0Sogl
