Transforming CX and operations with carsales @thoughtworks
Transforming CX and operations with carsales  @thoughtworks
Uploaded May 2025 | Updated September 2026, 2 weeks ago
thoughtworks.com/en-us/about-us/news/2025/carsales-ai-powered-customer-service-thoughtworks

A glimpse into how carsales partnered with Thoughtworks to embed engineering excellence into everyday workflows — driving faster delivery, better customer outcomes, and meaningful digital transformation.
Transforming CX and operations with carsalesGet to know series trailerGet to Know - Thoughtworks CMO - Julie Woods-MossFrom code to control: Agentic software delivery with AI/works™Getting unstuck: moving AI from PoC to productionScaling the enterprise harness: How to achieve AI agent controllability across an organizationAI First Delivery: A Scalable Approach to AI Transformation at a Leading FintechThis Week in AI | 20th August 2026What is harness engineering? — Thoughtworks Technology PodcastModernization Is No Longer a Project: IDC & Thoughtworks on Continuous Modernization with AIWhen agents act: Guardrails for AI systems with real-world side effects with Jim GumbleyDrive data excellence: Master governance for quality and trust
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Transforming CX and operations with carsales

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