Uploaded April 2026 | Updated September 2026, 3 weeks ago
Tonight's show reveals the results of a special customer satisfaction survey (the JD Power Survey) – a study into buying, owning, and running a car that reveals the very best and worst of different models, including which car registered an amazing 1,800 faults.
Production code: NBHQ002W
Top Gear Fun Fact: This is the last ever "JD Power Survey" related special, as Top Gear from 2002 onwards would rely on its "Top Gear Survey", marking the end of the long-held tradition of showing the results of the American-made JD Power survey held in the UK from April 1994, with the start of the survey been done by Quentin Willson in September 1993, the same month and year when the Top Gear Magazine launched. The 2002 JD Power Survey results therefore were revealed in an early 2002 issue of What Car magazine.
Huge thanks to @assortedvideos4899 (episode) and @MrMcKane (intro).
#topgear #topgearspecial #cars #topgearuk #mg #rover #tvr #lotus #landrover #fiat #citroen #vauxhall #audi #jaguar #skoda #lexus #honda #seat #mercedes #mercedesbenz #bmw #daewoo #suzuki #toyota
Chapters:
00:00 Intro
01:40 Survey Background Info
02:30 Survey List: #182-166
03:43 British Sports Cars
06:06 Company Responses (MG/Rover, TVR, & Lotus)
08:22 Survey List: #165-125
09:50 Land Rover, Fiat, & Citroën
12:03 Company Responses (Land Rover, Fiat, & Citroën)
12:34 Survey List: #124-97
13:34 Company Response (Vauxhall)
14:39 Positive Points & Features
16:17 Survey List: #96-54
17:56 Mercedes Benz
19:32 Company Response (Mercedes Benz)
21:18 Survey List: #53-6
23:06 Survey Car #5: Rover 75
23:20 British Executive Saloons
25:00 Company Response (MG/Rover)
25:38 Survey Cars #4 & #3: BMW 7-Series & Lexus GS 300
26:20 Budget Economy Cars
26:56 Survey Car #2: Toyota Yaris
27:11 Survey Car #1: Lexus LS 400
27:58 Outro w/ Company Response (Lexus)
Tonight's show reveals the results of a special customer satisfaction survey (the JD Power Survey) – a study into buying, owning, and running a car that reveals the very best and worst of different models, including which car registered an amazing 1,800 faults.
Production code: NBHQ002W
Top Gear Fun Fact: This is the last ever "JD Power Survey" related special, as Top Gear from 2002 onwards would rely on its "Top Gear Survey", marking the end of the long-held tradition of showing the results of the American-made JD Power survey held in the UK from April 1994, with the start of the survey been done by Quentin Willson in September 1993, the same month and year when the Top Gear Magazine launched. The 2002 JD Power Survey results therefore were revealed in an early 2002 issue of What Car magazine.
Huge thanks to @assortedvideos4899 (episode) and @MrMcKane (intro).
#topgear #topgearspecial #cars #topgearuk #mg #rover #tvr #lotus #landrover #fiat #citroen #vauxhall #audi #jaguar #skoda #lexus #honda #seat #mercedes #mercedesbenz #bmw #daewoo #suzuki #toyota
Chapters:
00:00 Intro
01:40 Survey Background Info
02:30 Survey List: #182-166
03:43 British Sports Cars
06:06 Company Responses (MG/Rover, TVR, & Lotus)
08:22 Survey List: #165-125
09:50 Land Rover, Fiat, & Citroën
12:03 Company Responses (Land Rover, Fiat, & Citroën)
12:34 Survey List: #124-97
13:34 Company Response (Vauxhall)
14:39 Positive Points & Features
16:17 Survey List: #96-54
17:56 Mercedes Benz
19:32 Company Response (Mercedes Benz)
21:18 Survey List: #53-6
23:06 Survey Car #5: Rover 75
23:20 British Executive Saloons
25:00 Company Response (MG/Rover)
25:38 Survey Cars #4 & #3: BMW 7-Series & Lexus GS 300
26:20 Budget Economy Cars
26:56 Survey Car #2: Toyota Yaris
27:11 Survey Car #1: Lexus LS 400
27:58 Outro w/ Company Response (Lexus)
