Uploaded August 2026 | Updated September 2026, 3 weeks ago

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Next time you buy tickets, Ticketmaster may ask you to take a live selfie. In some cases, it may ask for a government-issued photo ID. Ticketmaster says the security check is part of an effort to give fans, not bots, a fair shot at getting tickets. We asked Ticketmaster what triggers the security checks and what happens to the selfie and ID information.
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