Uploaded September 2026 | Updated September 2026, 38 minutes ago
==================================================================
==================================================================
Chris Voss is a former FBI lead international kidnapping negotiator, bestselling author of "Never Split the Difference", and founder and CEO of The Black Swan Group, a negotiation training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations.
Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method® and Tactical Empathy®.
"Never Split the Difference" has introduced millions of readers around the world to Chris’s negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences.
The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers.
Learn from Chris Voss and The Black Swan Group:
Negotiation training and resources: blackswanltd.com/?utm_source=youtube&utm_medium=social&utm_campaign=negotiationmastery
In-person and live training: blackswanltd.com/live-events?utm_source=youtube&utm_medium=social&utm_campaign=negotiationmastery
Online negotiation training: blackswanltd.com/online-negotiation-classes?utm_source=youtube&utm_medium=social&utm_campaign=negotiationmastery
==================================================================
==================================================================
Chris Voss is a former FBI lead international kidnapping negotiator, bestselling author of "Never Split the Difference", and founder and CEO of The Black Swan Group, a negotiation training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations.
Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method® and Tactical Empathy®.
"Never Split the Difference" has introduced millions of readers around the world to Chris’s negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences.
The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers.
Learn from Chris Voss and The Black Swan Group:
Negotiation training and resources: blackswanltd.com/?utm_source=youtube&utm_medium=social&utm_campaign=negotiationmastery
In-person and live training: blackswanltd.com/live-events?utm_source=youtube&utm_medium=social&utm_campaign=negotiationmastery
Online negotiation training: blackswanltd.com/online-negotiation-classes?utm_source=youtube&utm_medium=social&utm_campaign=negotiationmastery
![Ask This In Your Next Job Interview!
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
BLACK SWAN GROUP COACHING: https://www.blackswanltd.com/live-events
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! Ask This In Your Next Job Interview!](https://i.ytimg.com/vi/bXrzOXF3Px0/mqdefault.jpg)
![How To Get Employee Discounts At Any Store!
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
BLACK SWAN GROUP COACHING: https://www.blackswanltd.com/live-events
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! How To Get Employee Discounts At Any Store!](https://i.ytimg.com/vi/chlHM3ZJDxU/mqdefault.jpg)
![How To AVOID Desperation in Sales
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! How To AVOID Desperation in Sales](https://i.ytimg.com/vi/d48mHowAj84/mqdefault.jpg)
![How To Deal With Narcissists
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! How To Deal With Narcissists](https://i.ytimg.com/vi/dOc0J9wowBU/mqdefault.jpg)

![Why I Am The BEST Negotiation Coach!
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
BLACK SWAN GROUP COACHING: https://www.blackswanltd.com/live-events
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! Why I Am The BEST Negotiation Coach!](https://i.ytimg.com/vi/dmK82A54aKo/mqdefault.jpg)
![Your Brain Is Wired To Think Negative
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
BLACK SWAN GROUP COACHING: https://www.blackswanltd.com/live-events
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! Your Brain Is Wired To Think Negative](https://i.ytimg.com/vi/dqqEezNhr7I/mqdefault.jpg)
![How To Find Your DREAM Job
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
BLACK SWAN GROUP COACHING: https://www.blackswanltd.com/live-events
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! How To Find Your DREAM Job](https://i.ytimg.com/vi/du9rGoQ9E3g/mqdefault.jpg)

![Why Body Language Matters More Than You Think
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
BLACK SWAN GROUP COACHING: https://www.blackswanltd.com/live-events
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
Don’t Miss Out on the Latest Negotiating Insights
🔔Subscribe ⬇️
@Blackswanltd1
✉️Join our free Newsletter: https://blog.blackswanltd.com/the-edge
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! Why Body Language Matters More Than You Think](https://i.ytimg.com/vi/e9ppK6lSPgM/mqdefault.jpg)
![What A Drug Dealer Taught Me About Negotiation
In this video, youll learn:
• [Key takeaway 1]
• [Key takeaway 2]
• [Key takeaway 3]
――――――――――――――――――――
FREE TOP 10 NO-ORIENTED QUESTIONS
INFOGRAPHIC: https://www.blackswanltd.com/the-black-swan-groups-top-10-no-oriented-questions
NEVER SPLIT THE DIFFERENCE: https://amzn.to/3dutw0L
――――――――――――――――――――
CHAPTERS:
00:00 — Introduction
[remaining timestamps]
About The Black Swan Group
Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
Connect with The Black Swan Group
📨Website: https://www.blackswanltd.com
Instagram: https://www.instagram.com/blackswangroupltd/
Twitter: https://twitter.com/BlackSwanGrp
Facebook: https://www.facebook.com/BlackSwanLTD
LinkedIn: https://www.linkedin.com/company/the-black-swan-group
Connect with Chris
Linkedin: https://www.linkedin.com/in/christophervoss
Instagram: https://www.instagram.com/thefbinegotiator/?hl=en
Thanks for watching! What A Drug Dealer Taught Me About Negotiation](https://i.ytimg.com/vi/eYKtIy9sByY/mqdefault.jpg)