Uploaded May 2023 | Updated September 2026, 3 days ago
When Oscar Munoz stepped into the role of United Airlines’ CEO, it was the furthest thing from a smooth ride. With low employee morale, record-setting customer complaints and financial troubles, he faced seemingly insurmountable headwinds. In his soon-to-be-released book, Turnaround Time, Munoz recounts how, With no prior experience in the industry, Munoz united employees and won back customers to turn the struggling airline around
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For more advice and insights from the world’s top leaders, subscribe to Dan Roth’s This is Working news.letter at lnkd.in/tiw
LinkedIn News brings you the business and professional insights you need to stay informed while adding your voice to the conversation. We cover every industry and business, from health care to venture capital, Big Tech to small business owners.
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When Oscar Munoz stepped into the role of United Airlines’ CEO, it was the furthest thing from a smooth ride. With low employee morale, record-setting customer complaints and financial troubles, he faced seemingly insurmountable headwinds. In his soon-to-be-released book, Turnaround Time, Munoz recounts how, With no prior experience in the industry, Munoz united employees and won back customers to turn the struggling airline around
Subscribe to our channel!
—
For more advice and insights from the world’s top leaders, subscribe to Dan Roth’s This is Working news.letter at lnkd.in/tiw
LinkedIn News brings you the business and professional insights you need to stay informed while adding your voice to the conversation. We cover every industry and business, from health care to venture capital, Big Tech to small business owners.
Watch our full #ThisisWorking video catalog.
.
