Before Skool | The Murky Underbelly of Social Media, Content Moderation, PTSD - Facebook Whistleblower | BSP 23 @BeforeSkool | Uploaded June 2024 | Updated October 2024, 1 hour ago.
In today's episode, Mark sits down with Britney Gordon, a former facebook employee who oversaw content moderation. Britney details how content moderation works on social media platforms, the impact on mental health, the chaos of managing the world's content, censorship, bias, crisis management and the real world harm of social media.

To learn more about Britney Gordon, visit britneygordon.com

0:00 - 4:50 - Role at Facebook
4:50 - 7:55 - What do Content Moderators See
7:55 - 9:50 - Psychological Impact of being a content moderator
9:50 - 20:48 - How does Social Media Content Get Moderated?
20:48 - 40:50 - Intervening in Real World Threats
40:50 - 44:26 - Mark Zuckerberg
44:26 - 1:06:30 - Who Really Controls Social Media?
1:06:30 - 1:11:30 - Censorship & Bias
1:11:30 - 1:15:48 - Mental Health Effect on Content Moderators
1:15:48 - 1:18:05 - Managing the Chaos of 2020-2021
1:18:05 - 1:28:00 - Leaving Facebook
1:28:00 - 1:34:00 - Detoxing from Social Media
1:34:00 - 1:39:00 - Is content moderation necessary?