Uploaded August 2026 | Updated September 2026, 1 week ago

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Should your dealership replace its human BDC with AI phone software? In this clip from SDR #372, Chris Collins, Hogi, and Adam analyze the industry rush toward AI-powered Business Development Centers and why software alone still can't effectively manage shop capacity, handle real-time production delays, or build long-term customer retention.

Discover why human BDC agents continue to outperform AI in active service drives, and why the BDC remains the single best training ground for your future top-performing service advisors.

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