Uploaded July 2026 | Updated September 2026, 18 minutes ago
Would you trust an agentic AI travel agent to book your next vacation – the travel journey, the hotel, even the activities? That future might be coming, but it’s more complicated than you might think.
Glenn Fogel joins the podcast today to talk about the AI transformation of the travel industry. He is the CEO of Booking Holdings Inc., the parent company of Booking.com, Priceline, Agoda, OpenTable and KAYAK.
Glenn shares with Sarah and Andrew how Booking Holdings Inc. is using AI to bring a new level of customer care and personalization to their travel journeys.
AI podcast check out (bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (bain.com/insights/topics/ai/)
Bain & Company LinkedIn | / bain-and-company
Bain & Company X | https://x.com/BainandCompany
Would you trust an agentic AI travel agent to book your next vacation – the travel journey, the hotel, even the activities? That future might be coming, but it’s more complicated than you might think.
Glenn Fogel joins the podcast today to talk about the AI transformation of the travel industry. He is the CEO of Booking Holdings Inc., the parent company of Booking.com, Priceline, Agoda, OpenTable and KAYAK.
Glenn shares with Sarah and Andrew how Booking Holdings Inc. is using AI to bring a new level of customer care and personalization to their travel journeys.
AI podcast check out (bain.com/insights/topics/winning-with-ai-podcast/) or hit the link for additional AI Insights (bain.com/insights/topics/ai/)
Bain & Company LinkedIn | / bain-and-company
Bain & Company X | https://x.com/BainandCompany










