WIRED UK | Tara Foley: Meaningful Customer Relationships | WIRED Smarter 2019 @wireduk | Uploaded February 2020 | Updated October 2024, 18 hours ago.
Tara Foley is the Managing Director of the Bank of Scotland, a role to which she was appointed in May 2019. In her role as Managing Director, she oversees the operations of the Bank of Scotland and the needs of more than 3 million customers. She used to work at Lloyds Banking Group.
In this video, Foley shares the challenges of making a business’ interactions with customers more meaningful, and how to make sure that this level of access isn’t used recklessly. She explains how crucial it is for big businesses and institutions to share information and contribute to national infrastructure through the information they have gathered, as well as the necessity of constantly innovating.
For more information on WIRED Smarter:
wired.uk/smarter
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Tara Foley is the Managing Director of the Bank of Scotland, a role to which she was appointed in May 2019. In her role as Managing Director, she oversees the operations of the Bank of Scotland and the needs of more than 3 million customers. She used to work at Lloyds Banking Group.
In this video, Foley shares the challenges of making a business’ interactions with customers more meaningful, and how to make sure that this level of access isn’t used recklessly. She explains how crucial it is for big businesses and institutions to share information and contribute to national infrastructure through the information they have gathered, as well as the necessity of constantly innovating.
For more information on WIRED Smarter:
wired.uk/smarter
ABOUT WIRED EVENTS
WIRED events shine a spotlight on the innovators, inventors and entrepreneurs who are changing our world for the better. Explore this channel for videos showing on-stage talks, behind-the-scenes action, exclusive interviews and performances from our roster of events. Join us as we uncover the most relevant, up-and-coming trends and meet the people building the future.
ABOUT WIRED
WIRED brings you the future as it happens - the people, the trends, the big ideas that will change our lives. An award-winning printed monthly and online publication. WIRED is an agenda-setting magazine offering brain food on a wide range of topics, from science, technology and business to pop-culture and politics.
CONNECT WITH WIRED
Events: wired.uk/events
Subscribe for Events Information: wired.uk/signup
Web: bit.ly/VideoWired
Twitter: bit.ly/TwitterWired
Facebook: bit.ly/FacebookWired
Instagram: bit.ly/InstagramWired
Magazine: bit.ly/MagazineWired
Newsletter: bit.ly/NewslettersWired
