Uploaded July 2021 | Updated September 2026, 1 hour ago

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A 16-year-old youth living in a group home complained to our Office that staff at the home were not allowing him to contact certain members of his family because his mother – his legal guardian – did not want him speaking to them.

Stories like these are real-life examples of how we can help young people with issues or complaints they have about a service provider. If you feel like no one is listening, you’re not being treated fairly or your rights aren’t being respected, you’re not alone.

Contact us:
Phone: 1-800-263-2841
Email: cy-ej@ombudsman.on.ca
Website: bit.ly/ChildrenAndYouthUnit

Watch, like and share this video – and help us spread the word. #StoriesOfYouth #ChildrenAndYouthUnit #OntarioOmbudsman #WeCanHelp

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