Uploaded January 2026 | Updated September 2026, 2 weeks ago

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It's a "no-win situation" to diagnose a car and then find out the customer genuinely can't afford the repair. Chris stresses the need to be human. If the customer can't afford it, overcoming objections doesn't make sense —you've already lost the sale.
#NoWinSituation #CustomerService #ServiceAdvisorTips #OvercomingObjections #FixedOps #ChrisBulldogCollins

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