Uploaded August 2026 | Updated September 2026, 2 weeks ago

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Follow the full activation path for H2O.ai Managed Cloud, from the invitation email through multi-factor authentication to your first login.

Access to H2O.ai Managed Cloud runs through an External Okta account. This is the identity platform customers and partners use to reach H2O.ai environments and the support portal.

Before you start, your H2O.ai contact is the entry point. If you are evaluating the platform, request access at h2o.ai/demo or through a sales representative, and qualified opportunities may receive a time-bound sandbox. If you are already a customer, your account representative or customer success manager provides access.

Covered in this video:
Step 1: receive your invitation email and find the secure activation link
Step 2: activate your account
Step 3: set a password that meets the criteria
Step 4: configure multi-factor authentication with a security question and an authenticator app
Step 5: reach your environment from the access portal or a custom link

Activation links expire after a limited time. If yours has lapsed, contact your administrator or support@h2o.ai for a new one.

LINKS
H2O.ai University: h2o.ai/university
Documentation: docs.h2o.ai
Request access or a demo: h2o.ai/demo
Support: support@h2o.ai


ABOUT H2O.ai
H2O.ai builds the platform enterprises use to develop, deploy, and operate AI on their own private data, across predictive machine learning and generative AI.

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