Uploaded May 2026 | Updated September 2026, 6 days ago
Service Excellence Committee, meeting 12, May 14, 2026
Agenda and background materials:
secure.toronto.ca/council/#/committees/2784/27633
Meeting Navigation:
0:05:21 - Call to order
1:18:17 - Meeting resume
Agenda Items:
0:07:41 - SE12.1 - Simplifying the 311 Intake Experience
1:51:06 - SE12.2 - Using 311 and Other Data to Identify Trends and Improve Service Delivery in Parks and Recreation, Transportation Services and Municipal Licensing and Standards
Service Excellence Committee, meeting 12, May 14, 2026
Agenda and background materials:
secure.toronto.ca/council/#/committees/2784/27633
Meeting Navigation:
0:05:21 - Call to order
1:18:17 - Meeting resume
Agenda Items:
0:07:41 - SE12.1 - Simplifying the 311 Intake Experience
1:51:06 - SE12.2 - Using 311 and Other Data to Identify Trends and Improve Service Delivery in Parks and Recreation, Transportation Services and Municipal Licensing and Standards


