Uploaded February 2026 | Updated September 2026, 1 week ago
Discover how AXA Brazil engineered a high-availability integration platform to support Brazil’s Open Insurance regulations and real-time roadside assistance. See how a centralized Integration Center of Excellence (COE), API-first architecture, and disciplined governance enabled low-latency performance and platform scale. Built for financial services teams operating in regulated, mission-critical environments.
In this episode of Beyond the Blueprints, Chad Jennings, Global Head of Customer Voice and Product Experience at IBM, sits down with André Grecchi, Head of IT Architecture and Infrastructure, AXA Brazil to discuss how the organization transformed its integration operating model to meet regulatory demands and deliver real-time customer experiences at scale.
In this video, you’ll learn:
00:00 - AXA Brazil Overview & Insurance Ecosystem
02:05 - Brazil’s Open Insurance Framework Explained
06:12 - Why Speed Matters in Competitive Insurance APIs
08:45 - API-First Architecture & Design Principles
12:18 - Building the Integration Center of Excellence (COE)
17:06 - High-Level Integration Architecture Walkthrough
22:14 - Real-Time Roadside Assistance Orchestration
27:03 - On-Prem Infrastructure Strategy: SLA & Cost Control
31:20 - Raising Integration Maturity from Level 1 to Level 3
35:10 - What’s Next: Hyperautomation Direction
See the full architecture behind AXA Brazil’s integration platform → ibm.com/new/product-blog/how-ibm-webmethods-stack-helped-axa-brazil-expose-apis-at-scale
#openinsurance #integrationarchitecture #apigovernance #financialservices #digitaltransformation
Discover how AXA Brazil engineered a high-availability integration platform to support Brazil’s Open Insurance regulations and real-time roadside assistance. See how a centralized Integration Center of Excellence (COE), API-first architecture, and disciplined governance enabled low-latency performance and platform scale. Built for financial services teams operating in regulated, mission-critical environments.
In this episode of Beyond the Blueprints, Chad Jennings, Global Head of Customer Voice and Product Experience at IBM, sits down with André Grecchi, Head of IT Architecture and Infrastructure, AXA Brazil to discuss how the organization transformed its integration operating model to meet regulatory demands and deliver real-time customer experiences at scale.
In this video, you’ll learn:
00:00 - AXA Brazil Overview & Insurance Ecosystem
02:05 - Brazil’s Open Insurance Framework Explained
06:12 - Why Speed Matters in Competitive Insurance APIs
08:45 - API-First Architecture & Design Principles
12:18 - Building the Integration Center of Excellence (COE)
17:06 - High-Level Integration Architecture Walkthrough
22:14 - Real-Time Roadside Assistance Orchestration
27:03 - On-Prem Infrastructure Strategy: SLA & Cost Control
31:20 - Raising Integration Maturity from Level 1 to Level 3
35:10 - What’s Next: Hyperautomation Direction
See the full architecture behind AXA Brazil’s integration platform → ibm.com/new/product-blog/how-ibm-webmethods-stack-helped-axa-brazil-expose-apis-at-scale
#openinsurance #integrationarchitecture #apigovernance #financialservices #digitaltransformation
