Uploaded September 2023 | Updated September 2026, 2 hours ago
There is much literature out there describing what SLOs are and how calculate them. However incubating SRE and observability culture at organizations can be challenging. Additional guidance is often needed to coach organizations in how to use SLOs. SLOs can empower conversations, enhance understanding of the mental model of a service, and what actions to take towards its reliability.
As a Customer Reliability Engineer Sal has witnessed many organizations encounter stumbling blocks while attempting to implement SLOs. This talk discussed 9 of the common issues that are encountered while attempting to implement SLOs and how we can get the most value out of the SLOs you create.
There is much literature out there describing what SLOs are and how calculate them. However incubating SRE and observability culture at organizations can be challenging. Additional guidance is often needed to coach organizations in how to use SLOs. SLOs can empower conversations, enhance understanding of the mental model of a service, and what actions to take towards its reliability.
As a Customer Reliability Engineer Sal has witnessed many organizations encounter stumbling blocks while attempting to implement SLOs. This talk discussed 9 of the common issues that are encountered while attempting to implement SLOs and how we can get the most value out of the SLOs you create.
