Uploaded April 2014 | Updated September 2026, 3 weeks ago
To mobilize your team it helps to focus on what you want to achieve, not what you don’t want. It's not, "what problem are we trying to solve?," but more, "where do we want to go?"
Russell Ackoff was a pioneer in operations research, systems thinking and management science. This video -- an excerpt from Ackoff's presentation at a 1994 event -- illustrates why the Improvement Kata is more effective than the 20th Century Management approach for today's conditions.
To mobilize your team it helps to focus on what you want to achieve, not what you don’t want. It's not, "what problem are we trying to solve?," but more, "where do we want to go?"
Russell Ackoff was a pioneer in operations research, systems thinking and management science. This video -- an excerpt from Ackoff's presentation at a 1994 event -- illustrates why the Improvement Kata is more effective than the 20th Century Management approach for today's conditions.
